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“clean, good value”

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Best Western Plaza Inn
Ranked #17 of 90 Hotels in Pigeon Forge
Certificate of Excellence
camdenton mo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“clean, good value”
Reviewed 20 June 2014

Clean room and property. Great value for the price. Convenient to GSMNP and all of the Pigeon Forge attractions. Breakfast was good, including bear shaped waffles. Realized after we arrived that we'd stayed here 23 years ago, too. Next door to Dixie Stampede and very close to Dollywood.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Dennis J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 11 July 2014
Dear Dennis J,
Thanks for the review and nice comments. I’m glad to hear you had a good stay with us. I hope we were able to live up to or beat the experience you had with us 23 years ago. We look forward to seeing you folks again.
Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,593 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (195)
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English first
Springfield, Missouri
Level Contributor
126 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 19 June 2014

We liked this hotel because it was located near good restaurants, shows and shops. It was only 6 mi. from the Smoky Mt. Natl. Park, which we love. The hotel employees were very nice and helpful. The room was a nice size and we were given a ground floor as requested. Our only complaint was the dining room was too small to accommodate so many guests. Our last morn. there, we just skipped it and ate in Sevierville. I would recommend this hotel though because it was nice and clean, the grounds were pretty and the employees were very nice.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank lkysmyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 11 July 2014
Dear lkysml,
Thanks for taking the time to review our property. I’m glad to hear you had a good stay. We look forward to seeing you folks again.
Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 June 2014 via mobile

Had a large room with plenty of breathing room. The staff was excellent. We arrived late on a Friday and we called down for extra sheets and blankets as the pullout bed had none. The maintenance man arrived promptly. He was very kind older gentleman. We also accidentally got locked out on our balcony and he came to our rescue. Always leave the deadbolt out when you go out to your balcony as the door automatically locks behind you. The beds were super soft and AC worked perfectly. Enjoyed the two outdoor pools and hot tubs. The baby pools were perfect for our little ones. Wish the fireplace in our room had been working. Will definitely stay here again!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank didboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 8 July 2014
Dear didboo,
Thank you for taking the time to review our property. I am glad to hear that you all had a great stay. We look forward to seeing you all again.

Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 June 2014 via mobile

I returned to best western plaza as a promise to my husband before he passed away in april! He had promised our grandbaby he would take her in june! We I kept his promise! The staff treated me as I were family and couldn't do enough for me! Thank you so much for making a difficult trip easy!!! Thank you and will see you soon Elaine Cochran!

Stayed June 2014, travelled with family
Helpful?
2 Thank cecochran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 8 July 2014
Dear Elaine,
It’s always a pleasure to hear from you. You are always so good to us. Thank you so much for you continued loyalty. We always enjoy having you stay with us and look forward to seeing you for many years.

Thanks,
Michael Stienbarger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Orleans, Louisiana
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 June 2014

We visited this hotel the first week of June, and I must say I was pretty impressed. Check in was a breeze, the rooms were very clean and updated, hot continental breakfast every morning, and more importantly comfortable beds. We will definitely be back in the future

Room Tip: Read the reviews on any hotel before you travel. This hotel had great reviews and that's the mai...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aliciagriffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 19 June 2014
Dear Aliciagriffin,
Thanks for the great review and nice comments. Glad to hear you had a great stay. We look forward to seeing you folks again.
Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alabaster, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

The room was spacious, the beds very comfortable, balcony had a very good view of mountains, pool was nice. The location was great with access to Pigeon Forge and other areas. The breakfast was good including hot food and other selections. Staff was helpful, and overall the grounds and facilities were clean, and in good order.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 19 June 2014
Dear James M,
Thanks for the great review and nice comments. Glad to hear you had an excellent stay with us. We look forward to seeing you folks again.
Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taylor Ridge, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 June 2014

You won't be disappointed staying at this hotel. There are 3 swimming pools to choose from -- 2 outdoors and 1 indoors. The rooms with private balconies are my favorite as they are very large; quiet; and have great views of the mountains. I always request a room on the 5th floor so you have the best view. The pool closets to the office is my favorite -- has a waterfall; kids swimming pool and hot tub. Also, a great gazebo for anyone who doesn't want to sit in the sun. You won't be disappointed. Only hotel we stay at when visiting Pigeon Forge. Close to Dollywood and Dixie Stampeded.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Diana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 19 June 2014
Dear Diana B,
Thanks for your great comments and nice review. Glad to hear you had another great stay with us. Thanks for your continued loyalty and we look forward to seeing you folks again.
Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plaza Inn

Property: Best Western Plaza Inn
Address: 3755 Parkway, Pigeon Forge, TN 37863-3813 (Formerly BEST WESTERN Plaza Inn)
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plaza Inn 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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