I decided to stay at this Holiday Inn because I stayed at one before and was impressed. However, this hotel was unacceptable. To begin, the door lock had trouble reading the card, probably because it was so old and poorly maintained it couldn’t function properly. The flip lock for the door was being held on with screws that were so loose they gave no sense of security. The heater in the room was so loud we had to nearly max out the volume on the TV to not hear it. There were very large areas where the paint was chipped off and the room had the overall appearance it has been heavily used with little care given to the upkeep and not very clean. The bathroom was dirty. There was mildew on the wall, someone’s dried boogers on the shower curtain, and urine stains on the side of the toilet. The mattresses were also very uncomfortable as if they were decades old. This is a hotel that should charge $50.00 or under a night, not $100 plus. The front staff was very friendly during check in, but that was the only good part of our stay.
- Official Description (provided by the hotel):
- From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more less
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- Also Known As:
- Holiday Inn Pigeon Forge Hotel Pigeon Forge
- Pigeon Forge Holiday Inn