Here's my experience. I ended up with this hotel after booking through priceline for a 3 star hotel in PF over Thanksgiving. The price was reasonable for a 3 star hotel but this place is simple not even close to a 3 star. As we walked in the front door to check in, I said, "I bet since we got it through priceline, we'll be on the bottom floor with no view or right by the elevator." Sure enough, bottom floor by elevator. Luckily, we couldn't hear the elevator or outside noise at all. As several others mentioned, the rooms are smaller in size but that's no big deal to me. The bathroom was definitely small. It was hard to maneuver yourself in the bathroom and have enough space to close the door behind you. I'm a thin person and still had this issue. After finally falling asleep on the uncomfortable bed/pillows the first night, I woke up around 2am going into anaphylaxis shock. On a side note, I very rarely have issues breathing. After downing water and allergy medication like there was no tomorrow, I finally started breathing normal again and fell asleep. To sum it up, the room was filled with dust and probably mold, among no telling what else. There is no fan in the bathroom to help with mold. The wallpaper is peeling off the walls because of all the moisture. I dropped something behind the couch in the room and couldn't believe how much dust was covering the back of the couch and wall behind it. Absolutely disgusting. It was literally years worth of dust sitting back there. This place looks nice from outside but no way I would stay here again. The pool area, which most people comment on how nice it was, needs a major update as well. We reluctantly used the hot tub which we found was disgusting after we got in. There were little pieces of trash all in the bottom of the hot tub and tiles were all dirty and/or missing. Once again, no fans in here either and mold was all around us and on the rocks by the pool. The walls and roof were painted in a horrible orange color that was badly flaking. Because of the moisture, paint flakes several inches in size were hanging off the beams above and you could see all of the rust that they were covering up with the paint. As for the "game room," there were about a dozen machines from the 80's or 90's in there. I didn't play them but I saw a child trying to. I counted seven of those machines that had a big "out of order" sign on them. Not trying to bash priceline but I'm afraid to even use their site again for this area because I might end up at this place again.
- Official Description (provided by the hotel):
- From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Pigeon Forge Hotel Pigeon Forge
- Pigeon Forge Holiday Inn