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“Like a New Hotel”
Review of Comfort Suites

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Comfort Suites
Ranked #54 of 92 Hotels in Pigeon Forge
Cape Coral, Florida
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Like a New Hotel”
Reviewed 4 June 2014

The renovations of this Hotel and the nice new carpeting plus the super cleanliness make this the number one choice to stay at in Pigeon Forge. FIVE STARS, The Chioce prices are the Best.
Enjoyed the hot breakfast and the very friendly attenitive staff.

Room Tip: Be sure to request a suite with view of the city and mountains spectacular view and sunsets
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Hank D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this review, 5 June 2014
Thanks for taking the time out of your busy schedule to write a review of the Comfort Suites Pigeon Forge. We have had a lot of compliments on the new carpet and the color scheme in general and we are looking forward to being complete with the work. right now we are in the cosmetic stages of the renovation and so far it is on schedule for completion for the Choice Hotels deadline. I will inform the staff of your kind words and we look forward to seeing you again real soon for a visit to the Great Smoky Mountains.
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345 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
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English first
Windermere
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 May 2014 via mobile

Wow new all around, beautiful views beautiful hotel, breakfast was great, I definitely look forward to coming back to Pigeon Forge, the lady at the front desk was very helpful thank you thank you we will be back,

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this review, 31 May 2014
Thank you for the wonderful review of the hotel, and we look forward to seeing you again for a future visit. on your next visit you must check out the Island if you did not get a chance to on this visit, ride the Wheel or visit Paula Deen Restaurant. I will make sure to let Lucy the front desk agent know about your comment. Thank you for your support in the Comfort Suites Pigeon Forge.
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Gatlinburg, Tennessee
Level 6 Contributor
263 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 27 May 2014

The staff was helpful and very nice. There was a good view of the mountains. The location is right in the middle of everything. Breakfast made it real easy to get up and go do the things we wanted too.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank crystalm37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this review, 29 May 2014
Thanks for taking the time to complete this review I know that in the Pigeon Forge area there is a lot of different hotels to choose from. I am glad you decided to stay with Comfort Suites and gave us the opportunity to give you exceptional service. We do offer some wonderful Views from our mountain view rooms. In order to get one of the Mountain view rooms you must book that type of room with the words Mountain View in the discription, a simple request for the mountain view will not work. Location is key and we have our very own traffic light and side street to avoid the traffic from the main road. we hope to see you in the fall and be sure to check out the Island and all the new venues that will be open in the fall.
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Danville, Kentucky
Level 6 Contributor
108 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 13 May 2014

Undergoing renovations but not an inconvenience to us. Our room had pillow top mattress for comfortable nights sleep. Very few in the hotel due to time of the year. Breakfast was well rounded and very good. Service was good. Never was able to use the fitness center even though it was supposed to be open at 6am and couldn't find anyone to ask about that. Seemed to be a limited staff, probably due to time of the year. Indoor Jacuzzi wasn't working which was a little disappointing.

Room Tip: rooms on the back side of the hotel get the morning sun.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank plindap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this review, 17 May 2014
Thank you for your recent review of our Hotel, and want to say thank you for the kind words. Yes we are doing some renovations and I am glad that you pointed out that it was not an inconvenience for you. The major work has been completed but some work is still ongoing so a little bit of noise may be heard from time to time between the hours of 9:00am until 7:00pm daily. as far as I know the indoor hot tub has been working and not out of order, and yes the fitness center is open but locked due to children trying to play in the room on the equipment. sorry for any inconveniences this may have caused. we hope you visit again and have a chance to use the hot tub and the fitness center.
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Wisconsin Rapids, Wisconsin
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2014

Our balcony view from the 5th floor was beautiful. Breakfasts were hot and tasty. Tony, the manager, was very helpful and pleasant. Rooms were very attractive and maid service top notch!! We were a group of 50 senior citizens and everyone had positive comments about this hotel. They even let us have a party in the lobby on our last night there.

Room Tip: Rooms on the higher floors had the best views.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank helen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this review, 13 May 2014
Thank you for the review and the kind words about the staff, we strive to make everything enjoyable to all of our guest. We hope that when you make it back to Pigeon forge with family or another group you can come back to the hotel to stay or atleast say hello. Thank you for the review and we will see you on the flip side.
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Cincinnati, Ohio
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 May 2014

My husband and I just returned from a couple of days in Pigeon Forge. We stayed at the Comfort Suites. Overall, we were pleased with the accommodations. Although there was some construction going on there, it didn't interfere with our stay at all. We were disappointed that the pools weren't open though. The staff was very friendly and helpful. The only real complaint that we have is that the beds were uncomfortable and the mattresses need to be replaced. The hotel is very conveniently located and there was great parking.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrspta06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this review, 13 May 2014
Just wanted to say thank you for staying with us on your recent visit to Pigeon Forge. You had mentioned that the pool's were closed and you did not get to enjoy them, although the outdoor pool was closed for the season the indoor pool was open and fully operational from 10:00 to 10:00 everyday. The out door pool will not open until the 20th due to the variation of temperaturesranging from 57-72 each day. sorry that you had such a bad nights sleep as you mentioned about the renovations and when finished you should be able to have a wonderful nights sleep when they are complete and the new ones have been installed. Thanks for the review and we hope that you can return in the future for another visit to the Comfort Suites
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Somerset, Kentucky
1 review
Reviewed 15 April 2014

The hotel is great. The room was clean. Staff was nice, helpful. It was a easy check in. Had no issues. Was in town for festivities. The towels were always clean. Bathroom was clean. Linen was clean. cable worked fine.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Willie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this review, 18 April 2014
Thank you for taking the time to leave the hotel a review, and we are glad that you enjoyed your stay. We hope you get a chance to return in the fall and check out the newly renovated property once the work is complete it will be even better than before.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 2423 Teaster Ln, Pigeon Forge, TN 37863-5265
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 92 Hotels in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Start your vacation off by staying in one of our 76 tastefully appointed suites with all the comforts of home. Virtually all of our rooms have private balconies with breath taking views as this hotel is situated on one of Pigeon Forges highest points. Our ammenties include an outdoor (seasonal) pool, indoor heated pool and hot tub, electronic game room, fitness center, guest laundry and business center. Enjoy our expanded hot continental breakfast complete with scrammbled eggs, sausage, fresh fruit and much much more. ... more   less 
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Also Known As:
Comfort Hotel Pigeon Forge
Comfort Suites Pigeon Forge
Pigeon Forge Comfort Suites

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