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“Excellent Property, Undergoing Remodel”
Review of Comfort Suites

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Comfort Suites
Ranked #53 of 91 Hotels in Pigeon Forge
Reviewed 9 June 2014

This property is undergoing renovations, however, the new additions look beautiful. I can't wait to come back to this property after all the renovations are completed. Their beds are probably the most comfortable hotel beds I've ever slept in... Makes for a great night stay!

  • Stayed: June 2014, travelled with family
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1  Thank dmille_ky244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this reviewResponded 12 June 2014

Thank you for the kind words, we have many guest each week tell us that we have the best beds and wonder where they can purchase them to take home. We have just about wrapped up all the renovation work..just a few minor wall vinyl repairs that we are working on in the rooms. and we are still waiting on the new lobby furniture and the breakfast dining tables and chairs. The major work is complete and BOTH pools are open for guest to enjoy. We look forward to a return visit from you in the near future. Thanks again for taking the time to review the hotel.

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162 - 168 of 360 reviews

Reviewed 4 June 2014

The renovations of this Hotel and the nice new carpeting plus the super cleanliness make this the number one choice to stay at in Pigeon Forge. FIVE STARS, The Chioce prices are the Best.
Enjoyed the hot breakfast and the very friendly attenitive staff.

Room Tip: Be sure to request a suite with view of the city and mountains spectacular view and sunsets
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  • Stayed: May 2014, travelled with family
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Thank Hank D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this reviewResponded 5 June 2014

Thanks for taking the time out of your busy schedule to write a review of the Comfort Suites Pigeon Forge. We have had a lot of compliments on the new carpet and the color scheme in general and we are looking forward to being complete with the work. right now we are in the cosmetic stages of the renovation and so far it is on schedule for completion for the Choice Hotels deadline. I will inform the staff of your kind words and we look forward to seeing you again real soon for a visit to the Great Smoky Mountains.

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Reviewed 28 May 2014 via mobile

Wow new all around, beautiful views beautiful hotel, breakfast was great, I definitely look forward to coming back to Pigeon Forge, the lady at the front desk was very helpful thank you thank you we will be back,

  • Stayed: May 2014
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Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this reviewResponded 31 May 2014

Thank you for the wonderful review of the hotel, and we look forward to seeing you again for a future visit. on your next visit you must check out the Island if you did not get a chance to on this visit, ride the Wheel or visit Paula Deen Restaurant. I will make sure to let Lucy the front desk agent know about your comment. Thank you for your support in the Comfort Suites Pigeon Forge.

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Reviewed 27 May 2014

The staff was helpful and very nice. There was a good view of the mountains. The location is right in the middle of everything. Breakfast made it real easy to get up and go do the things we wanted too.

  • Stayed: May 2014, travelled with family
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Thank crystalm37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this reviewResponded 29 May 2014

Thanks for taking the time to complete this review I know that in the Pigeon Forge area there is a lot of different hotels to choose from. I am glad you decided to stay with Comfort Suites and gave us the opportunity to give you exceptional service. We do offer some wonderful Views from our mountain view rooms. In order to get one of the Mountain view rooms you must book that type of room with the words Mountain View in the discription, a simple request for the mountain view will not work. Location is key and we have our very own traffic light and side street to avoid the traffic from the main road. we hope to see you in the fall and be sure to check out the Island and all the new venues that will be open in the fall.

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Reviewed 13 May 2014

Undergoing renovations but not an inconvenience to us. Our room had pillow top mattress for comfortable nights sleep. Very few in the hotel due to time of the year. Breakfast was well rounded and very good. Service was good. Never was able to use the fitness center even though it was supposed to be open at 6am and couldn't find anyone to ask about that. Seemed to be a limited staff, probably due to time of the year. Indoor Jacuzzi wasn't working which was a little disappointing.

Room Tip: rooms on the back side of the hotel get the morning sun.
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  • Stayed: May 2014, travelled as a couple
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Thank plindap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this reviewResponded 17 May 2014

Thank you for your recent review of our Hotel, and want to say thank you for the kind words. Yes we are doing some renovations and I am glad that you pointed out that it was not an inconvenience for you. The major work has been completed but some work is still ongoing so a little bit of noise may be heard from time to time between the hours of 9:00am until 7:00pm daily. as far as I know the indoor hot tub has been working and not out of order, and yes the fitness center is open but locked due to children trying to play in the room on the equipment. sorry for any inconveniences this may have caused. we hope you visit again and have a chance to use the hot tub and the fitness center.

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Reviewed 11 May 2014

Our balcony view from the 5th floor was beautiful. Breakfasts were hot and tasty. Tony, the manager, was very helpful and pleasant. Rooms were very attractive and maid service top notch!! We were a group of 50 senior citizens and everyone had positive comments about this hotel. They even let us have a party in the lobby on our last night there.

Room Tip: Rooms on the higher floors had the best views.
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  • Stayed: May 2014, travelled with friends
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Thank helen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this reviewResponded 13 May 2014

Thank you for the review and the kind words about the staff, we strive to make everything enjoyable to all of our guest. We hope that when you make it back to Pigeon forge with family or another group you can come back to the hotel to stay or atleast say hello. Thank you for the review and we will see you on the flip side.

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Reviewed 10 May 2014

My husband and I just returned from a couple of days in Pigeon Forge. We stayed at the Comfort Suites. Overall, we were pleased with the accommodations. Although there was some construction going on there, it didn't interfere with our stay at all. We were disappointed that the pools weren't open though. The staff was very friendly and helpful. The only real complaint that we have is that the beds were uncomfortable and the mattresses need to be replaced. The hotel is very conveniently located and there was great parking.

  • Stayed: May 2014, travelled as a couple
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Thank mrspta06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTN376, General Manager at Comfort Suites, responded to this reviewResponded 13 May 2014

Just wanted to say thank you for staying with us on your recent visit to Pigeon Forge. You had mentioned that the pool's were closed and you did not get to enjoy them, although the outdoor pool was closed for the season the indoor pool was open and fully operational from 10:00 to 10:00 everyday. The out door pool will not open until the 20th due to the variation of temperaturesranging from 57-72 each day. sorry that you had such a bad nights sleep as you mentioned about the renovations and when finished you should be able to have a wonderful nights sleep when they are complete and the new ones have been installed. Thanks for the review and we hope that you can return in the future for another visit to the Comfort Suites

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Additional Information about Comfort Suites

Address: 2423 Teaster Lane, Pigeon Forge, TN 37863
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 91 Hotels in Pigeon Forge
Price Range: £46 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Get together at our spacious all-suites Comfort Suites® hotel conveniently nestled atop the hills of Pigeon Forge, and make the most of your time with friends, family and colleagues as you take in our one-of-a-kind view of the magnificent Smoky Mountains. Amenities include: Free WiFi Free hot breakfast Fitness center Indoor pool and hot tub/seasonal outdoor pool Business center Guest rooms feature: Microwave and refrigerator Premium bedding USB ports Flat-screen TV Coffee maker You’ll find plenty of local sites, activities and attractions to explore near our smoke-free Pigeon Forge, TN hotel, including Ripley’s Aquarium of the Smokies, Ripken Experience in Pigeon Forge, Tanger Outlet Mall, LeConte Center at Pigeon Forge, Titanic Museum, Gatlinburg Space Needle and the Gatlinburg Convention Center, plus: Dollywood Theme Park & Splash Country Great Smoky Mountains National Park Ober Gatlinburg Island in Pigeon Forge Dolly Parton's Dixie Stampede Dinner Show ... more   less 
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Also Known As:
Comfort Hotel Pigeon Forge
Comfort Suites Pigeon Forge
Pigeon Forge Comfort Suites

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