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“Great value for money and SUPER Dog Friendly!”
5 of 5 bubbles Review of Sleep Inn

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Sleep Inn
Ranked #9 of 20 Hotels in Sevierville
Certificate of Excellence
GreenLeadersSilver level
American in the UK
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great value for money and SUPER Dog Friendly!”
5 of 5 bubbles Reviewed 12 May 2014

Super clean, super welcoming, and most importantly, SUPER DOG FRIENDLY! Only a small charge per night for up to 2 dogs of any size! The staff at the front desk were so affable and made a big fuss over our 2 pups :) Comfortable bed and central location :)

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rumba_rosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, General Manager at Sleep Inn, responded to this review, 13 May 2014
Dear rumba_rosie,

We are very grateful that you choose Sleep Inn for your most recent stay in Sevierville. We are happy to have had you as our guest and we are glad our comfortable rooms and outstanding service made for an enjoyable stay!

We hope that you and your furry friend will return and see us again next time you visit the area!

Sincerely,
Jamie Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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304 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Any
English first
kentucky
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

We made a quick trip to the area and after many failed attempts at finding a place to stay, we landed here. Apprarently, it was spring break and all the hotels were booked! We were pleasantly surprised. And even with a late night arrival, the front desk attendent even thought to give our little one a coloring book and crayons! (Aw!) Although the lobby was undergoing renovation, we weren't impacted by that at all. We were given a newly renovated (updated) room and it was nicely furnished and decorated.

Breakfast was decent, as with any continental breakfast. Nice stay for the $$!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KaCee_Jo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, General Manager at Sleep Inn, responded to this review, 8 May 2014
Dear KaCee_Jo,

We are thrilled to know that you enjoyed your most recent stay with us. Our staff takes great pride in providing the best service possible. We value your business and your feedback and we hope we will be your first choice for accommodations each time you are in town.

Sincerely,
Jamie Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Romeoville, Illinois
Level Contributor
223 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 bubbles Reviewed 1 May 2014

Having stayed at other Sleep Inns this one is definitely up to par. Room was updated for the most part, check in and out was efficient and housekeeping was alright. Bed and pillows were very comfortable. Overall it was a typical Sleep Inn experience.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geo89_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, General Manager at Sleep Inn, responded to this review, 3 May 2014
Dear Geo89_12,

Thank you so much for taking the time to write a review here on TripAdvisor. We do have very comfortable beds and pillows and we were recently fully renovated and we thank you for noticing! We are glad you enjoyed your stay and we hope to have many more visits from you in the future.

Sincerely,
Jamie Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville, North Carolina
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 12 April 2014 via mobile

We stayed for one night in a AAA rate, double room. Even though we didn't have much interaction with them, the front desk staff was friendly at check in and check out. Our room was clean and comfortable. When we made the reservation we requested a top floor room in hopes to be away from most of the potential pet noise. (I was a little leery to book here because they took pets, but so do lots of others in town.) We checked in right at 3:00 and our request was honored without question. We didn't hear much all night except for the AC. It was a little louder than I would have liked it to be.
Breakfast was to be expected. Biscuits, gravy, sausage, cereal, fruit, waffles, yogurts, bagels, and donuts. The gravy was very good but the biscuits were a bit dry. Still, enjoyable, fulfilling, and included.
The new renovations, throughout, make the place look much more updated and nice. We did not experience the pool since it was not open for the season yet.
Excellent price for being right down the street from all the fun. We will definitely stay here again in the future.

Stayed April 2014, travelled with family
Helpful?
1 Thank sonikgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, General Manager at Sleep Inn, responded to this review, 14 April 2014
Dear sonikgirl,

Thank you so much for taking the time to write such a glowing review! We are pleased that you had such a positive experience while at our hotel. We work very hard to make sure all our guests have a relaxing, effortless, and perfect stay. We are very grateful for your business and we hope you will stay with us every time you visit the area.

Have a Happy Easter,
Jamie Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 March 2014 via mobile

After a day in another hotel that left us with a bad experience, staying at this hotel was a breath of fresh air. From the moment we walked in we felt at home. We were greeted by Mark who was very friendly and helpful.
Our room was clean and smelled fresh. For being close to the road, it was surprisingly quiet. Breakfast was delicious and very filling.
We had cut our stay short by a night as we were feeling homesick so we checked out with Margaret, who was so sweet and understanding of us wanting to get home. We would love to have the chance to stay at this sleep inn again!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank katie0424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, General Manager at Sleep Inn, responded to this review, 18 March 2014
Dear katie0424,

Thank you for choosing Sleep Inn for your most recent stay and for your amazing comments about our staff. We are honored to earn such high comments from our guests, and we strive to make sure every guest has a pleasurable stay! We would love the opportunity to have you as our guest again!

Sincerely,
Jamie Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napanee, Canada
Level Contributor
276 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 14 March 2014

We were returning to Canada from Texas and we always stay in Sevierville TN. Checking Tripadvisor we decided to try the Sleep Inn as most of the reviews were very good. The hotel is undergoing a major facelift but our room was fine as were the halls and breakfast area. Upon arrival we were welcomed by a polite, knowledgeable and very friendly desk clerk. He had answers to our questions and gave us a map of the area and explained where points of interest were. The bed was comfortable and the room was clean. The breakfast in the morning was good and the room was clean and comfortable. The only complaints we had were the distance from I-40 (approximately 10 miles) which we didn't realize when we booked and the breakfast time starting at 7:00 A.M. When we are travelling long distances we like to get a fairly early start and this set us back about an hour. Given our treatment at this hotel it will be hard to not return next year. Keep up the good work.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJ M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, General Manager at Sleep Inn, responded to this review, 18 March 2014
Dear joecool42,

Thank you for taking the time to write such a wonderful review about your most recent stay at Sleep Inn. We are extremely happy that you had an enjoyable stay. All of our rooms were completely RENOVATED and we are happy to share with you that our renovations have been completed! Everything from the beds to the furniture and breakfast area is brand new!

Again, thank you for all of your favorable comments about our property and staff. We look forward to having you stay with us again next year!

Sincerely,
Jamie Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baton Rouge, Louisiana
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 7 January 2014

We reserved this hotel in advance for 3 nights for a conference duration based upon info at the hotel's web site. When we arrived, the lobby smelled, we had to wait 16 min. for a check in. I questioned the clerk at the desk if my request for a quiet section was noted and honored, he assured us with a big "Yes". It was late, we were tired, so we checked in.

Well, when we worked our way to our room through piles of boxes around of the elevator, we found our room the 1st one from the elevator, right across the ice machine and vending machine. The non-smoking room smelled that someone smoked in it recently.
I appreciate them to move us to a different room, to our lock, for the ice machine broke down late evening, we found out, it was making a grinding, loud noise all night. But not only 1 night, but even when we left, 3 days later, the machine was still not fixed, was making that awful noise all the time. Our second room; however, was clean and smelled only slightly.

Someone spilled something in the elevator. We called to their attention as we were leaving for the conference, came back hours later, the floor was not mopped. The elevator was slow, making some clicking sounds, made us wonder if we make it to the 3rd floor or the way back to the ground floor.
The breakfast was mediocre, the tables were not wiped clean enough.

If had not the factor, that the hotel was a close proximity to our conference, and getting back to our hotel late was convenient, we would have changed hotel. We had action packed days' therefore, we did not want to bother to move to other hotel. We DO NOT plan to stay at that hotel in the future.
The 4th night stay, after the conference was over, we stayed at the Comfort Inn & Suites which was a lot more enjoyable!

Room Tip: Ask many questions before arrival and make them accountable!
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 2013happytrail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie L, General Manager at Sleep Inn, responded to this review, 14 January 2014
Dear 2013happytrail,

Thank you for your review of your most recent stay at Sleep Inn Sevierville. Please accept my sincere apologies for any issues you experienced with your stay. I thank you for bringing them up in your review as your feedback is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments to identify areas where we can make improvements so that others do not share your experience.

Your business is extremely important to us and I sincerely hope that you give us another opportunity and return to our NEWLY REMODELED hotel once our renovations are finished. Again, thank you for your business and your feedback as we appreciate them both.

Sincerely,
Jamie Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sleep Inn

Property: Sleep Inn
Address: 1020 Parkway, Sevierville, TN 37862-4326
Phone Number:
Region: United States > Tennessee > Sevier County > Sevierville
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sevierville
#2 Green Hotel in Sevierville
#3 Business Hotel in Sevierville
#4 Family Hotel in Sevierville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 70
Official Description (provided by the hotel):
NEWLY RENOVATED PROPERTY Enjoy a great location with access to Sevierville, Pigeon Forge, and all the area's attractions, restaurants, shopping, and adventure. Save big with Dollywood, Splash Country, and Dixie Stampede discounted tickets. All rooms include our Breakfast Medley HOT breakfast buffet with eggs, sausage, biscuits n gravy, and much, much more; refrigerator, microwave, in-room coffee, and free WIFI. Pet rooms available (reservations required). Outdoor seasonal pool opening May 9, 2015. And best of all, we have the friendliest staff in the Smokies. ... more   less 
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Also Known As:
Sleep Hotel Sevierville
Sleep Inn Sevierville
Sevierville Sleep Inn

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