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“Great Experience” 5 of 5 bubbles
Review of Hampton Inn Sevierville

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Hampton Inn Sevierville
Ranked #2 of 20 Hotels in Sevierville
Certificate of Excellence
Oakwood, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Experience”
5 of 5 bubbles Reviewed 1 May 2014

After a long day traveling, we were greeted by the nicest staff. Our room was very clean and comfortable. The continental breakfast was great. We would recommend this hotel to others, and would return in the future.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Kim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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514 reviews from our community

Traveller rating
    306
    123
    46
    24
    15
See reviews for
215
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
Cayce, South Carolina
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 25 April 2014

The Staff members were excellent. Very engaging with the guest. Oatmeal and coffee were great the next morning. Always a treat to have juice and fruit ready to eat. Rooms were quiet. The rooms need a little TLC.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank SRae55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, Canada
Level Contributor
181 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

Our first visit to this Hampton and the location is perfect. Although still under construction, the staff alerted us that the pool is closed and also tried to accommodate us at another Hampton in the area, there are 3 close by. But they were all fully booked. But our room was wonderful, very large and comfortable. Breakfast buffet is well stocked and fresh. Staff are exceptionally friendly. they bake cookies each afternoon and coffee and tea is always available in the lobby.

Room Tip: On the back away from the main traffic road if you like super quiet.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank karenjerry2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 April 2014

our experience here at this Hotel was all around excellent,will def. be back, everyone was so helpful and . friendly, room was very clean. They even had our room ready with treats to celebrate our anniversary.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Marvin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenville
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 19 April 2014

Normally I like to stay at the Hampton chain because I know what to expect, however this was not what I expected. The hotel is under construction and expected completion was for April 1 according to the website so I thought I would stay there on March 30 and take a chance that it would be finished by the completion date...lol. I should have known better than this and the hotel still needed a bunch more finishing. The pool and hot tub were no where near completed and the outside needed to be worked on as well. The room appeared to be updated but a big mistake in my opinion was not ordering the new pillows. I like the pillowtop mattresses that is a signature for this chain with the freshly cleaned duvets. The bed was fine but the pillows--all of them were lumpy and uncomfortable. This was one of our first car trips without bringing our favorite pillows from home. This was a disappointment. The desk clerk in the morning said they were coming in the next day, which I didn't know whether to believe or just hear the standard phrase for anything not ready yet. Who could order a new mattress set without realizing that the pillows badly needed replacement as well. The room price was a value due to the construction but the sleep factor suffered a hit in my book. If one cannot get a good nights rest on the bed, the hotel is missing a great part of the experience. AT night we brought back ice cream from the store and had that and decaf coffee by the fireplace and that was an enjoyable time.The internet worked well for speed and the TV program selection was good from the cable/dish source. When the renovation is completed and the new pillows arrive, I am sure this hotel will meet the Hampton standard. The hotel is close to the malls and about a half hour drive to Gatlinburg. There are restaurants close by and it's not far from the Wilderness Lodge. We stayed here one night since we arrived late in the day after work and moved over to the Lodge for the rest of our stay. The hotel met the price expectations however not to have pillows, who said the pillows were the last to replace after the pool area? I would give this hotel a second chance and in the meantime ask if the pillows have been replaced yet.

Room Tip: Ask for rooms at the south end for the ease of the stairways access to the pool and breakfast area.
See more room tips
  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, Tennessee
Level Contributor
89 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 19 April 2014 via mobile

We have stayed here before, and it is a pleasant experience. Nice rooms and comfortable place to stay. The location is right on the main road, so it is easy access. We recommend! And we even received a bottled water, but it since we are HH Honors members that is why. If you stay at Hilton hotels, be sure and join their rewards program. Great service there. We trust Hilton. And this hotel is being updated, so the outside is much nicer than before.

Stayed April 2014, travelled with friends
Helpful?
Thank Bronie_1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Sevierville

Property: Hampton Inn Sevierville
Address: 681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
Phone Number:
Region: United States > Tennessee > Sevier County > Sevierville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Sevierville
#7 Family Hotel in Sevierville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Sevierville 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Our Hampton Inn by Hilton is a newly renovated property both interior and exterior. We offer a full hot complimentary breakfast buffet each morning, as well as, our On the GO breakfast bags for those guests who don't have time relax in our beautiful dinning room. We are located just .8 of a mile from the Sevierville Events and Convention Center. There is shopping along with a variety of restaurant choices all within walking distance of our property. We are only minutes for Dollywood and other area attractions. Our friendly and caring Guest Service Agents are just waiting to tell you all about the area and of course our Great Smokey Mountain National Park. Come stay with us and find out why we were 2015 Excellence in Service winner awarded by Trip Advisor and why we are the Best in Southern Hospitality. We look forward to meeting you. ... more   less 
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Also Known As:
Hampton Inn Sevierville Hotel Sevierville
Sevierville Hampton Inn

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