When we arrived at the hotel to check in, our room wasn't finished cleaning yet. But instead of asking us to wait, they upgraded us to the suite. After getting into the room, it was very clean and cozy. Both my husband and myself slept comfortably through the night (which NEVER happens away from home). Upon waking the next morning and going to breakfast we met several employees in the hallway, all of whom smiled and spoke kindly to us. During breakfast, all of the service workers were walking around checking to see if anyone needed anything, delivering omelets and coffee to tables. Lastly and most importantly (to us), our car refused to start and thinking maybe it was the battery, the manager sent someone to buy battery cables to jump our car. That didn't work so we had pretty much given up and were trying to find a way to get the car towed home. That's when the manager came out and told us she had been online and found several complaints about our car and suggested we try to start it in neutral. It worked!! So we have decided that from now on when we are in Tennessee, we will be staying at the Hampton Inn on the parkway in Sevierville.
- Official Description (provided by the hotel):
- Our Hampton Inn by Hilton is a newly renovated property both interior and exterior. We offer a full hot complimentary breakfast buffet each morning, as well as, our On the GO breakfast bags for those guests who don't have time relax in our beautiful dinning room. We are located just .8 of a mile from the Sevierville Events and Convention Center. There is shopping along with a variety of restaurant choices all within walking distance of our property. We are only minutes for Dollywood and other area attractions. Our friendly and caring Guest Service Agents are just waiting to tell you all about the area and of course our Great Smokey Mountain National Park. Come stay with us and find out why we were 2015 Excellence in Service winner awarded by Trip Advisor and why we are the Best in Southern Hospitality. We look forward to meeting you. ... more less
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- Also Known As:
- Hampton Inn Sevierville Hotel Sevierville
- Sevierville Hampton Inn