My niece and our family rented the Celebration Lodge for a weekend in October. When the first guest arrived at 4 PM on Friday, the cleaning crew were still working. After our stay, my niece's credit card was charged $175 for pet stains. When she called, she informed management that we had no pets with us. He changed the story and said there were some kind of stains on the carpet. Also, he accused us of moving rugs to cover the stains which we did not. I think the cleaning crew either didn't clean very well or covered up stains from the previous renters. So, I would not recommend renting this cabin unless you want to pay for carpet stains you did not make.
My family and I rented this cabin for a weekend. The cabin itself is nice. The problem is I received an email stating my credit card was charged $175.00 for damage to the cabin and carpet stains. Attempted to contact eden crest and received no help. I was informed that the owners stated there was "fresh wet pet stains on the carpet" the problem is I do not own pets nor did I have any pets in the cabin. So now I have been wrongfully accused and charged for something I did not do. I will never do business with eden crest again. So buyer beware. If you have the extra $175 to fork out and be falsely accused then this is the place for you!
This was my first trip to Pigeon Forge with 3 friends. We stayed at Celebration lodge which was very spacious and each of us had a private room and bathrooms available on all floors. The lodge was very well stocked with anything needed and the porch view was beautiful. We had a fun week and I would recommend this cabin to anyone going to this area.
St. Cloud, Fl.
This was my first "girls get away " weekend and we couldn't have chosen a better place for it. Celebration Lodge felt like home away from home. The kitchen had everything we needed with top of the line Kitchen Aid supplies to cook some of our meals in the cabin. The cabin was stocked with cards, games, pool table and more which we enjoyed using. Evenings were spent in the rockers or swing taking in the view of the great smokies and relaxing together. During the day we filled our time with shopping and going to local shows. It really felt like home with the stain glass lamps, cute pillows, books and afghans. I definitely hope to stay in Celebration Lodge again in the future!
The cabin was clean and the rental/service people were extremely nice. I had expected a more secluded cabin, but it's actually in a neighborhood of cabins. Being in a nice subdivision wasn't a problem on this stay and the convenient location was actually very helpful with the sightseeing and shopping that our group enjoyed. We usually rent cabins/houses with large family rooms and/or kitchens because we enjoy spending time together as a group in the cabin. The upstairs family room / kitchen was not as big or prepared for a large group to seat comfortably. This is the only reason I didn't give it a 5 star, from the pictures we thought we would have plenty of room on the main floor. I would definitely stay there again.
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|A romantic getaway||Older travelers|
|Luxury-minded travelers||Rugged travelers|
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