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“Motel is a little rundown. The beds needed to be replaced...”

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Days Inn Apple Valley Sevierville
Ranked #15 of 20 Hotels in Sevierville
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1,215 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (92)
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English first
Cohutta, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 June 2014

I started calling this place the "low income housing complex". The room looked cheap and the mattress should have been thrown out years ago. I didn't like the amount of people always out on the balconies or the parking lot smoking. Could hear every single motorcycle driving down the parkway at all hours of the night. I don't think a waffle iron makes a breakfast deluxe and the only carafe of coffee was decaf. After spending $17 for breakfast at McDonalds, I kindly reminded my husband that that money could have paid for our usual hotel. Spend a few dollars more and stay somewhere that you feel safe walking into at night.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank badhusband
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apatel572, Guest Relations Manager at Days Inn Apple Valley Sevierville, responded to this review, 3 June 2014
I regret to hear that you weren't thoroughly impressed with our accommodations and services. We want you to feel at home, welcomed and safe within a clean environment. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 May 2014

We were looking for a good yet cheap hotel. We are suppose to be here for two nights, not sure we will make it that long. The outside looks nice, but the rooms are very outdated, beds need replaced, our reading lights between the beds do not work, lamp doesn't work, no "do not disturb sign", and no one answers the phone when call front desk. I dialed 0 and it sounded like disconnected. I called from my cellphone and no one answered for the "24 hr" desk. Also found a piece of paper that had not been cleaned up that had a male part drawn on it. I will never stay at a days inn again because of this experience.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apatel572, Guest Relations Manager at Days Inn Apple Valley Sevierville, responded to this review, 3 June 2014
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.
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Travellers are raving about these Sevierville hotels

Madison, Tennessee
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2014

Just spent 3 days at this Days inn. The weekday prices are very reasonable. The Management is very friendly and the help is most helpful. Also, had a very nice breakfast each morning.. It isn't the Ritz but clean and quite. My sisters and I plan to go back in a couple of months. If you plan to visit the area in the peck season Monday to
Friday is the best time to go. Also if you have a AAA or ARRP Card
they do offer a discount most of the time.

Room Tip: Ask to see the room first. they also have a number of handicap rooms and you can park your car jus...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 81MINNIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apatel572, Guest Relations Manager at Days Inn Apple Valley Sevierville, responded to this review, 3 June 2014
We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. It is rewarding to hear that we have succeeded in making you feel at home. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harriman, Tennessee
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2014

The fact that this motel had a vacancy on a holiday weekend at the last minute should have been a red flag, however, for just one night,I assumed it couldn't be too bad. I was mistaken. The first room they gave us had apparently not been cleaned since the last guests left. There was a dirty hand towel on the floor, and a child's pair of shorts in a chair. The beds were saggy and you could feel the springs in the mattress. No way they were queen sized beds, I have a queen sized bed and have plenty of room, but not these beds! We got moved to a different room due to the dirtiness of the first room. Not much difference, but appeared cleaner. The beds were still terrible. And apparently, they don't understand the meaning of the word suite. There was a sofa bed, however, there was no room to pull it out for a bed, so it was useless. The lady at the front desk said it was a suite because it had a separate whirlpool tub. Really? I just can't think of a positive thing to say. We checked out, no refund, and found another place to stay, lesson learned.

Room Tip: Stay somewhere else.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Stacey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apatel572, Guest Relations Manager at Days Inn Apple Valley Sevierville, responded to this review, 30 May 2014
I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. We are working to address all of the issues that you mentioned and we thank you for taking the time to share your experience. Your voice is important to us and we hope you'll return to give us the opportunity to exceed your expectations of a five star experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Apple Valley Sevierville

Property: Days Inn Apple Valley Sevierville
Address: 1841 Parkway, Sevierville, TN 37862-7043
Phone Number:
Region: United States > Tennessee > Sevier County > Sevierville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 20 Hotels in Sevierville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Apple Valley Sevierville 2*
Number of rooms: 90
Official Description (provided by the hotel):
Conveniently located on the Parkway in Sevierville near the entrance to Pigeon Forge, Tennessee. Moments away are many area attractions including Dollywood, Dollywood’s Splash Country, Dixie Stampede, Tanger Five Oaks Outlet Center and The Great Smoky Mountains National Park. Start your memories in the Smoky Mountains with Days Inn Apple Valley. Our staff is always happy to help . We promise to give you best service in town. ... more   less 
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Also Known As:
Days Inn Apple Valley Sevierville Hotel Sevierville
Apple Valley Days Inn
Days Inn Sevierville
Sevierville Days Inn

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