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Baymont Inn & Suites Sevierville Pigeon Forge
Ranked #13 of 20 Hotels in Sevierville
Bristol, VA, United States
2 reviews
“Good bargain”
4 of 5 bubbles Reviewed 23 May 2014

We would stay at the motel again. There were some cleanliness issues that could occur anywhere. It was a great motel for the price, well located, friendly, well-maintained. Our key card issue was handled quickly. They run your credit card when you check in rather than when you check out, be aware of that.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lori G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this review, 26 May 2014
I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon so that we can demonstrate our commitment to your comfort. I think you will find most hotels ask for a credit card on check-in but is not charged until check-out.
Your business is important to us and is appreciated.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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562 reviews from our community

Traveller rating
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    95
    47
    66
See reviews for
269
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Birmingham, United States
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

We have stayed at Greenbriar 5 times and intend to stay again in the future. It was overall the BEST for location, cost, friendliness, helpfulness, affordability. The breakfast was an added pleasure with good taste and varlety.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Judy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this review, 26 May 2014
Thank you so much for making us your home when you visit our area. Our repeat visitors are so important to us, you become part of our hotel family and we always look forward to having your visits.
We truly appreciate your business.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 20 May 2014

This appears to be a motel renovated into a Best Western. The room was not built like most Best Westerns are designed. The price was good, but the room smelled and we had some problems with AC but the front desk promptly fixed them. The pool appeared to be very clean. Breakfast was good for what they had. The bread was not in a warmer so it was doughy. The waffles, eggs, and sausage were fine. Not a big selection.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lynn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this review, 26 May 2014
Thank you for this review so we know of your experience at our hotel. Your comments are very important as we strive to be a good hotel and a comfortable friendly place to stay. We will certainly address the items you mentioned for improvements.
We appreciate your business and hope you will visit again soon.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goodlettsville, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 May 2014

I liked it because it was the first town before you get into all of the attractions. There was also easy access to get around the traffic and into the mountains through other roads as well. I have been very happy with the Best Western chain. I travel with my grandchildren.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Terri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this review, 26 May 2014
I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon so that we can demonstrate our commitment to your comfort.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Savannah
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 14 May 2014 via mobile

Location convenient to everything in Pigeon Forge, TN. Desk staff very friendly & breakfast was included. We stayed there after the drive from GA & met friends in downtown Pigeon Forge the next morning. It only took us about 5 minutes to get downtown. We received a reminder call about 15 minutes before check out to remind us of check out which i thought was really helpful. The lady that checked us in when we arrived was quick & helpful with parking, breakfast questions, room amenities & local information.

Stayed April 2014, travelled as a couple
Helpful?
Thank angieb0106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this review, 16 May 2014
Our goal is to exceed your expectations, it's so good to know that you enjoyed your visit with us and found the hotel to be convenient to your needs.
Please plan to visit again soon.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sutton, West Virginia, Usa
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 11 May 2014

my stay at this BW location was one of the most enjoyable experiences ever. Not a very large hotel, however, extremely well kept and located near the Smokies, with plenty of great scenery, attractions, and eateries. I have to mention that it was the least expensive BW of the many, many, locations I have visited. I give this hotel the highest value award. The rooms were comfortable, with all the amenities necessary. Extremely clean, and not a scratch to be found anywhere. I would go out of my way to stay at this BW. Highly recommended. I suggest this location and its staff be used as a model for other hotels.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Fernando R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this review, 16 May 2014
I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon so that we can demonstrate our commitment to your comfort

Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
3 of 5 bubbles Reviewed 2 May 2014

Motel is quite old. It needs upgrading It was clean and service was very good. It smelled clean and the cleaning each day was very good. Staff was very friendly and helpful. The breakfast was very good and had a good choice of foods.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Darrell E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this review, 5 May 2014
Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out.
I will pass your comments on to our staff, and we look forward to seeing you and your family again in the future.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Sevierville Pigeon Forge

Property: Baymont Inn & Suites Sevierville Pigeon Forge
Address: 711 Parkway, Sevierville, TN 37862-4327 (Formerly BEST WESTERN Greenbrier Inn)
Phone Number:
Region: United States > Tennessee > Sevier County > Sevierville
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Sevierville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Sevierville Pigeon Forge 2*
Number of rooms: 74
Official Description (provided by the hotel):
Your Top Choice of Hotels in Sevierville, TN Near Dollywood Thrill your loved ones with a stay at the newly-renovated Baymont Inn & Suites Sevierville Pigeon Forge hotel nearby Dollywood theme park and a host of other fun-filled attractions in and around Sevierville, Tennessee. If you are traveling from out of state, we are 3 miles from Gatlinburg-Pigeon Forge Airport (GKT) and within driving distance of McGhee Tyson Airport (TYS). Among hotels in Sevierville, TN, our hotel offers a variety of helpful services and amenities, including free Baymont Breakfast Corner each morning, a well-equipped business center, guest laundry and free parking. Guest rooms offer free high-speed WiFi, flat-screen HDTV, microwave, mini-fridge, ironing facilities, coffee and tea maker, or upgrade to a suite with sofa bed and balcony for extra space. Reserve your room online today and bring your dog with you for a nominal fee. Each year, travelers plan trips to Sevierville, TN hotels to take advantage of the many thrilling attractions in the area. Family-friendly comedy nights are unforgettable at The Comedy Barn Theater with magicians, jugglers, musical entertainment and trained animal performances. Entertaining educational exhibits can be found at Ripley's Aquarium of the Smokies and WonderWorks, and Dolly Parton's Stampede Dinner Attraction offers delicious cuisine on the sidelines of spectacular entertainment! If you are a fan of live concerts, Smoky Mountain Opry is the hotspot for high-tech musical performances, while Dollywood and Dollywood's Splash Country offer a poolside paradise with thrill rides and live entertainment. For sightseeing, hiking and fly-fishing opportunitiesspend some time at Great Smoky Mountain National Park. ... more   less 
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Also Known As:
Best Western Greenbrier Hotel Sevierville
Best Western Sevierville
Sevierville Best Western

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