We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A Hotel in process of renovation”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Fairfield Inn & Suites Nashville Smyrna
Ranked #4 of 12 Hotels in Smyrna
Certificate of Excellence
ALSIP
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A Hotel in process of renovation”
Reviewed 20 April 2014

This hotel is in the process of remodeling its rooms and breakfast area. The hotel staff has been very accommodating during the process. They have provided snacks for their guests every day and have always been very pleasant. The hotel is next to an O'Charlies Restaurant and there are several more restaurants on Sam Ridley Parkway.

Room Tip: Choose a room with a King bed if you are traveling by yourself of with a mate. Higher floors have le...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WilliamOAlsip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, 21 April 2014
Thank you so much for the nice compliments. We are delighted that your stay with the Fairfield Inn & Suites Nashville Smyrna was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. And you are right, our location is the best. Nestled here off Sam Ridley Parkway gives us access to many restaurants along with shopping. Please stop and see us again on your next trip to Smyrna TN.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

234 reviews from our community

Traveller rating
    132
    55
    31
    5
    11
See reviews for
77
45
16
65
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Macon, Georgia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 April 2014 via mobile

I selected this hotel due to the fact that I was going to the April 12th Blackhawks vs Predators game. I wanted to skip the downtown Nashville traffic the next morning.

I went to the hotel and was greeted by Tricia. She is a very friendly receptionist who made my stay more pleasant. I got a ground floor room near the parking area.

The room has lots of room and had plenty of lighting. The bed had lots of pillows and was very comfortable since I slept good. There were lots of tv stations too. I took advantage of the complimentary breakfast the next day.

The Smyrna area has lots of shopping and dining opportunities and the Fairfield hotel is very convenient to them

Stayed April 2014, travelled with family
Helpful?
Thank operman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, 15 April 2014
Thank you so much for the nice compliment. We are very pleased to know your stay was an enjoyable one. We strive daily to provide exceptional customer service to all our guests. I can't tell you how excited the staff was when I read your comments in our meeting this morning. Being that we are just a few minutes from downtown for a game or from the outlets mall in Murfreesboro, the hotel makes a great venue for location and price. We look forward to seeing you on your next trip to Smyrna TN. GO PREDS! -General Manager, Michelle S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hernando, Mississippi
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 April 2014

We had a two night stay at this property. The renovation was about complete but there was still a lot going on, especially in the lobby area. The work did not interfere with the guest experience.
The staff at this property just amazed us with their great attitudes. From the front desk to the housekeeping staff everybody was very friendly and we got a lot of smiles.
The hotel is conveniently located with a OCharleys next door and a Cracker Barrel across the road.
The rooms were clean and everything was in working order.
The complimentary breakfast was relocated to a couple of guest rooms but was quite adequate. We thought that all the food looked great- nice eggs, sausage, bisquite and gravy, cereal and waffles.
We will be making this property our hotel of choice when we are in the area.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelman2170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, 8 April 2014
Thank you for taking the time to review us on Trip Advisor. We are delighted that your stay with the Fairfield Inn & Suites Nashville Smyrna was enjoyable one. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Looking forward to your next trip to Smyrna TN! See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tennessee
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 13 March 2014 via mobile

Very nice, contemporary, hotel in a convenient location just off I-24 in Smyrna, TN. Great service, nice staff. Renovations still ongoing but did not impact our stay. O'Charley's restaurant next door. Cracker Barrel/Ruby Tuesday across highway. Close to Target and other shopping.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TennesseeWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, 17 March 2014
We thank you very much for such positive feedback. We strive to make every stay at our hotel a great experience for everyone and are so happy to hear when guest like yourself had a wonderful stay. Thank you very much from all of us here at the hotel we do appreciate it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
1 review
Reviewed 27 February 2014

My family and I had to take a last minute trip for a funeral and were in need of a hotel room. The desk clerk that answered the phone was very friendly and immediately booked us a room. Upon arriving we were immediately greeted and received our keys. The gentleman behind the desk was very helpful with recommendations as to what restaurants were around the hotel. The rooms were very spacious and the bed was comfortable. Can't wait to come back when the renovations are complete. I would definitely stay here again.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shortnsporty815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, 11 March 2014
I wanted to personally thank you for taking your valuable time to send in your comments. We truly value your comments and will be very excited to have you come back and see the completed renovations. The rooms are complete now and we should have the lobby area complete by the end of March. Thank you very much for your kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wantagh,
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 February 2014 via mobile

We booked our rooms last minute, we were driving from NY to Memphis and we were too tired to finish the trip. The hotel is under construction, which is not the worst,as long as the bed is comfortable (the bed was not bad). The pool was just turned on, according to the manager on call, so it was cold (again not bad). What bothered me was the water fountain(that my child drank out of) which was the color of diluted milk with chunks of white about 4mm in size coming out of it. My son drank from it, before he told me. I told the desk clerk about it so others would not drink from it.
Then we settled into our room. My daughter asked if "this is normal?!?" There was black mold slime embedded in the ice cubes they got from the ice machine. I sort of understood, again, the construction. I brought the ice cube down to show the clerk.
The last straw to my evening was the incredibly rude HS students who were staying above me. They were jumping/dancing above me. I went to the floor above me, and asked them to be quiet. I then went down to the lobby (again) and told them of the situation. As I was telling the clerk, two teenagers came to the lobby to say I said the "hell" word. If all of the previous events did not come to fruition, I might not have said that (I still think I said heck, but i was Very upset from the lack of support). The clerk did not support me, tell the kids to be quiet, or ANYTHING! I was reprimanded from the clerk for going upstairs. If you heard a LOT of noise upstairs, what you would have done?!?!
!
I WOULD NOT HAVE proceeded to stop at this hotel if I had known what this stop would have meant. I have been a loyal Marriott customer for decades, but I am upset from the lack of effort and the many excuses.

Stayed February 2014
Helpful?
Thank schlopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, 17 February 2014
Dear Ms. Schlopper,
I wanted to personally reach out and apologize to you for the bad experience you encountered at our hotel. I really am sorry we were under construction during your stay. We are striving very hard to still make every stay with us an exceptional experience and I am sorry to hear that yours was less than expected. I am very sorry that there was some loud guest above you and would love the opportunity to make this up to you. If you can reach out to myself I would be happy to try and make this up to you. I hope you will return after we have completed the renovations and you can see our completed renovations so we can give you all the upscale service you deserve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Champaign, Illinois
1 review
Reviewed 14 December 2013

The room was very nice, clean, etc.

The breakfast was awful
You can make waffles, but the batter is terrible
There were fried eggs that resembled water and were unedible
Fruit was dried up, impossible to eat
The coffee was ok

THere is also a pool and jukuzzi, but it was closed for repairs

Stayed December 2013, travelled with family
Helpful?
Thank inna z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, 18 December 2013
Thank you for taking your time to write a review. I am happy to know that you enjoyed your room. I also want to thank you for bringing the other issues to our attention. This feedback was very helpful and I want to assure you that your issues have been addressed. We are dedicated to making sure that the hotel exceeds our guest’s expectations in all aspects. The breakfast has recently been upgraded and there is now a breakfast attendant that makes sure that all of the food is fresh and well prepared and is available during all breakfast hours should a guest have any needs. We take your feedback very seriously and I apologize that your experience did not meet the standards that we strive for. Thank you for your review and I hope that you will come stay with us again and that we can exceed your expectations on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Smyrna hotels
0.3 mi away
Hampton Inn & Suites Nashville-Smyrna
0.2 mi away
Hilton Garden Inn Nashville/Smyrna
0.2 mi away
Candlewood Suites Smyrna - Nashville
Show Prices
Show Prices
Show Prices
0.4 mi away
Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
0.5 mi away
La Quinta Inn & Suites Smyrna TN - Nashville
0.1 mi away
TownePlace Suites Nashville Smyrna
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites Nashville Smyrna? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Nashville Smyrna

Property: Fairfield Inn & Suites Nashville Smyrna
Address: 810 Expo Dr, Smyrna, TN 37167-5699
Region: United States > Tennessee > Smyrna
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Smyrna
#3 Family Hotel in Smyrna
#3 Business Hotel in Smyrna
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Nashville Smyrna 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Welcome to the Smyrna, TN Marriott Fairfield Inn & Suites located near Nashville right off of I-24, minutes from the Smyrna/Rutherford County Airport and 20 miles from the Nashville BNA Airport. Our hotel is an ideal destination for travelers looking to spend a fun-filled day in Nashville and a quiet night in nearby Smyrna, Tennessee.If you love country music, visit The Country Music Hall of Fame, Music Row in Downtown Nashville, or the Grand Ole Opry. Discover our Civil War attractions including the Sam Davis home, or explore the wildlife at the Nashville Zoo. For business travelers, we are close to the Nissan Auto Plant and other businesses in Smyrna/Nashville. See exciting NFL Titans games or NHL Predators games, and tour colleges and universities including MTSU. If shopping is for you, visit Stones River Mall or The Avenue! Enjoy dining at O’Charley’s and Ruby Tuesday, located directly next door to us, or at nearby locally owned restaurants like Raz’z Bar and Grill. We offer Blink charging stations for electric cars on-site, so our guests and their vehicles can charge overnight! We are proud to feature excellent services at an exceptional value. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Marriott, Hotels.com, Priceline, Expedia, Booking.com, Traveltool, S.L.U., getaroom.com, Evoline ltd, Cancelon and Hotel.de so you can book your Fairfield Inn & Suites Nashville Smyrna reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Smyrna
Fairfield Smyrna
Smyrna Fairfield Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing