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“Would not recommend Old Smoky Mountain Cabins”

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Old Smoky Mountain Cabins
Seymour
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Would not recommend Old Smoky Mountain Cabins”
Reviewed 21 October 2009

I stayed in The Creekside Cabin on Webb Rd. in Townsend , Tn along with some friends. The cabin was adorable and would have been a wonderful getaway except for the fact that the cabin was very dirty. The loveseat had a very big hole in it and was extremely dirty. The placemats on the kitchen table had food all over them. The coffee pot had old coffee grounds and water in it. The floor had so much dirt, food etc. on it that it had to be swept twice. The bathroom was filthy, clearly not cleaned between renters. The microwave, stove, refrigerator, and blender were also dirty. I actually went to the store and bought $20.00 worth of cleaning supplies and cleaned the cabin before my other friends arrived. We saw 2 roach bugs. The decorations on the wall were very cute but were covered with dust and spider webs. The TV remote was taped together. Most of the light bulbs were burned out. The outlet in the bathroom did not work. What could have been a wonderful, well-needed getaway turned out to be not so wonderful because of the uncleanliness of the cabin. I have stayed in many cabins in Townsend and this is my first bad experience.The owners were friendly and nice but definitely need to clean up their act. I unfortunately would not recommend this cabin to anyone.

  • Stayed October 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bizziemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
Reviewed 31 January 2006

This was our second stay with Smoky Mountain Cabins; my husband and I were actually married there several years ago and they have since made many upgrades for the wedding program and facilities they provide.

However, the cabin we stayed in the second time was actually dirty when we got there. We soon found out why: the vaccuum was broken (although, that didn't necessarily explain the dirty bathrooms with hair and foul things stuck to the floor and inside of the showers. The rental company refused to replace the vaccuum, or even let us borrow a vaccuum for the week.

We did receive a winter booking discount (and stayed in the summer), so our total was $1300+ for one week in a 3 bedroom, 3 bath, with loft and game room cabin.

I would reccomend going with a different rental company when visiting the Smoky Mountains near and around Gatlinburg, Tennessee. There are so many to choose from that settling for less than wonderful shouldn't have to be an option!

Helpful?
18 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longboat Key, Florida
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 March 2005

Worn carpet, non-functional dryer, dated furnishings and interior...you get the picture. Hard to tell from the web or the brochure. Would definitely opt for a Gatlinburg cabin if I had it to do again. Townsend in general is a place where it just ain't happening (as opposed to P. Forge and G-burg). Of course, some folks like it that way.

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank bwhoover64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lena, Mississippi
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 August 2004

My family has rented cabins from Old Smoky Mt Cabins for the past 19 yrs. We have never had any complaints. The owners are very friendly and eager to please. We always enjoy our trips to Townsend.

Helpful?
8 Thank peppr96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Old Smoky Mountain Cabins

Property: Old Smoky Mountain Cabins
Address: 238 Webb Rd, Townsend, TN 37882-3112
Region: United States > Tennessee > Townsend
Hotel Style:
Ranked #19 of 21 Speciality Lodging in Townsend
Number of rooms: 10
Also Known As:
Old Smoky Mountain Cabins Hotel Townsend

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