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Townsend Gateway Inn
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Reviews (542)
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All reviewswelcome basketsnack basketrocking chairshardwood floorscades covecoffee or teathe cottagesfamily runa great place to stayremote controllarge tvonly stayed one nightmom and poproom was spotlesswould definitely stay here againcomfortable bedsquiet side
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308 - 313 of 542 reviews
Reviewed 23 June 2014

Our first time to the Smokies...we could not be happier with our lodging choice! Great little cabin, and the kitchenette & fridge adds so much...we even made slice and bake cookies tonight! The owners stock a snack basket for us each day, and they include items specially chosen to appeal to both us grownups and our 9-yr-old grandson.

Queen bed is very comfy, and the whole place is spotless. I actually had to lower the A/C, and I'm hardly ever "too cool!" Grandson sleeps on the futon...typical hard mattress there, but kids don't care and all the bedding was ready for us to make up his special area. Pots, pans, utensils, and dishes enough for four.

When not sightseeing, you can play horseshoes, enjoy the large TV, or take walks to nearby snack eateries or attractions. Tonight, we walked over to a chainsaw artist shop and took pictures of his totem poles!

Great place, quiet town with just enough to do but no crowds, and as close as you can get to the park itself without tent camping!!!

Room Tip: If you want to sleep more than two adults, opt for the "lodge"...but the cabin is great if you only need one "real" bed.
  • Stayed: June 2014, travelled with family
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3  Thank cherylynn3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

We really enjoyed our stay. Where else can you personally interact with the owners.They were most accommodating.We had pre-arranged a firefly viewing at Elkmont and we're not disappointed.I highly recommend this motel and you will not be sorry.

Room Tip: The first four or five rooms have been recently updated.
  • Stayed: June 2014, travelled with family
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2  Thank Robert_M60805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

We stayed at this lovely motel May 29-30. We arrived late in the evening 9 p.m. or so and found many of the guests sitting in the rocking chairs in front of their rooms. We had traveled all day more than 10 hours, and were pretty tired, but we joined everyone else. Rocking chairs cool breezes and a glass of wine. What a nice way to finish off a tiring long and stressful day. The room was spacious and very clean. We had no complaints. We slept hard and awoke early and rested the next day. If you are visiting Cades Cove, this is the perfect place to stay. The prices were to our liking and provided high value in our opinion. We will definitely go back. They called us the other day to let us know that they had found 6 pairs of socks in the bureau. They were not ours (we noticed that previous guests had left them). I was impressed that the staff would try to chase down the owners of a few pairs of socks. It exemplified the great customer service that we saw as their guests. Well done Townsend Gateway Inn.

Room Tip: They have cabins. Next time we will try those.
  • Stayed: May 2014, travelled as a couple
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1  Thank jerwarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

Family owned so property and rooms very well taken care of and very clean. The 2 brothers and sister could not have been more accommodating during our stay. We stayed in one of the cottages which was perfect for the 3 of us. The hotel's family got us in to an attraction that was already full, gave us the name of a great hike, and even helped when one of our party was ill.

Room Tip: We enjoyed our cottage but they also have single rooms.
  • Stayed: June 2014, travelled with family
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1  Thank Mia250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

We Stayed at this Inn June 3 & 4, the rooms are newly remodeled and very comfortable and clean. Rooms have a frige and microwave. We were called a few days early by the manager and
asked if we wanted to take a trip to a special firefly viewing ( at no charge) it was very interesting and very nice they called to ask us if we wanted to participate. I highly recommend this Inn!!!!

  • Stayed: June 2014, travelled as a couple
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1  Thank dond0528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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