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“Serene setting, lovely view, friendly staff and clean” 5 of 5 bubbles
Review of Highland Manor Inn & Conference Center

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Highland Manor Inn & Conference Center
Ranked #3 of 10 Hotels in Townsend
Certificate of Excellence
Indian Trail, North Carolina
Level Contributor
130 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Serene setting, lovely view, friendly staff and clean”
5 of 5 bubbles Reviewed 18 October 2013

Wake up to a lovely view in the Smokies. The Highland Manor is in a serene setting in the Smoky Mtns. at Townsend TN. It is near Marysville, Pigeon Forge and Gatlinburg. We are repeaters to the Manor, because it offers all the things that are important to us. A lovely setting, friendly staff, cleanliness, spacious paved parking and a No Pet policy. This is a place where you can kick back and relax for a few days. Our room with a balcony, was spacious with a sitting area, king size bed, refrigerator, microwave and two sinks in the bath area. Other rooms may vary from ours. The balcony had a table and chairs so you can sit outside and enjoy the view or bring your breakfast to the room and enjoy it on the balcony. A limited breakfast is provided, cereal, juice, coffee, tea, bagels & rolls. Plenty of choices and a small eating area in the reception area. There are two gazebos on the grounds, plus a nice picnic area and a lovely outdoor pool where you can relax or sit and read. The whole facility is very clean and inviting. Some of the rooms have balconys and some terraces. Parking available by your room. There are restaurants close by, also a greenway for walking and biking. It is easy to get to the Smoky Mtn. National park, surrounding shopping areas and hiking trails from this location. The staff maintain a list of menus for nearby restaurants so you can easily make dining choices. This is a place for those who enjoy the jewels you find when traveling, but not for those who believe 5 star is the only way to go.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Home-By9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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261 reviews from our community

Traveller rating
    159
    73
    19
    5
    5
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Champaign, Illinois
Level Contributor
112 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 17 October 2013

We are repeat guests. We chose our first stay based on reviews & the close proximity to our home in Illinois. We discovered that Highland Manor has great service, large clean rooms with fridge, microwave, 2 sinks and a wonderful scenic location close to the Smokies, the Cherohala Skyway, the Tail of the Dragon & the Blue Ridge Parkway. Our balcony double queen room was a perfect place to unwind after a day on the road & trails. Wi-Fi was slower than our home 7Mbps but more than adequate for planning our next day activities. A very good continental breakfast in the small lobby allowed us to enjoy the company of other Highland guests. Little River Railroad Museum & Smokin' Joe's BBQ are right across the street. A well equipped IGA, Shell station & hot breakfast place (that will prepare a picnic lunch) are down the road on the way to Cade's Cove. If you are looking for an overnight away from the hustle and bustle, Highland Manor is the place to be!

Room Tip: Balcony Room
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adagio_Travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylva, North Carolina
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 10 October 2013

I always return to the Highland Manor Inn for a friendly welcome, fresh rooms, and a beautiful, calm setting! Townsend offers a peaceful respite from the congestion of surrounding areas. The Highland Manor is close to restaurants, on the walking/biking path, and offers lovely views. We enjoyed our coffee on the balcony in the early morning mist, and have made use of picnic tables and outside seating in the past. The only thing I'd change...... since I'm an early riser and there are no coffee pots in the rooms, I'd take my own next time. It was hard to wait for the office to open in the morning, to wander the grounds and enjoy my coffee. I can't wait to go back!

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NorthCarolinaDotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

Am writing from Highland Manor. Such a pleasant check-in experience -- Paige was so friendly and helpful, a real pleasure to talk to. Our room is a little small, but it is SO clean and comfortable, and we have a nice view of the mtns from our balcony. Love that there are no steps to climb. The only bad thing about this trip (and it has nothing to do with Highland Manor) is the park shutdown....so sad that we can't get to Cades Cove! If you want peace and quiet, cleanliness and friendliness, then stay here. Also, Smokin' Joe's BBQ is just across the road....mmm, mmm, good!

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 2BNTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 28 September 2013

Very welcoming staff, clean rooms. Nice place to stay. The Wi-Fi could have been faster :-) this is the second time were have stayed here.... We will be back again. We were here for the Old Timers Day festival and the park of course.... saw 5 bear! Great trip

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aprshep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
2 reviews
5 of 5 bubbles Reviewed 10 September 2013

Our second stay at Highland Manor was excellent. Very friendly folks and clean, comfortable accommodations. A convenient location in the beautiful Smoky Mts. to enjoy the piece and quiet away from the crowded tourist areas near yet enough to jump into the crowds if needed.
Townsend is low key but has some good choices for eats.
Look forward to our next visit and will definitely be staying at Highland Manor!

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bruce Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 8 September 2013

I was recently at Highland Manor for a family reunion and was disgusted by the service and overall experience. The reception room was dirty/dusty. The couch smelled like pee. The ceiling fans had layers of dust on the blades, so bad we couldn't turn them on. The children's swing set is a serious safety hazard. While we were there one of the hotel managers came in during a presentation, walked right up front and interrupted the speaker to tell us to move our cars. She said the parking was for guests which I guess didn't include paying guests like ourselves. She made us move to a gravel lot without room for all of us. I've worked in event management before and I would never think to disturb an event like that. I would not recommend the place to anyone.

  • Stayed August 2013
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Rachille11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highland Manor Inn & Conference Center

Property: Highland Manor Inn & Conference Center
Address: 7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882-4039
Phone Number:
Region: United States > Tennessee > Townsend
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#3 Romantic Hotel in Townsend
#6 Family Hotel in Townsend
Price Range (Based on Average Rates): £
Hotel Class:2 star — Highland Manor Inn & Conference Center 2*
Number of rooms: 49
Official Description (provided by the hotel):
Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away. Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away. ... more   less 
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Also Known As:
Highland Manor Inn And Conference Center
Highland Manor Hotel Townsend
Highland Manor Motel

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