We arrived to find a locked door with no owner available. A baby shower was in progress at the inn. Luckily, a kind member of the shower party let us in. Next, we had trouble finding the owner. Finally found her upstairs only to find out she had given away the Master Suite we had reserved and had a very small and very hot room for us instead. This was after I had had en email conversation with her and a phone conversation with her husband about the room we wanted. There was no way we were going to stay in a cramped little bed with no working AC - this is August in Texas! Ended up staying at the Hampton Inn a few miles away and having breakfast at a great little restaurant around the corner - much better experience! Very unprofessional bed & breakfast.