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Hampton Inn & Suites Bastrop
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Reviews (508)
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All reviewsindoor poolcomplimentary breakfastking suitein townaustin airportfitness centerclean hotelhot tubstaff was friendlyfamily reunionother hotelsa great place to staywould definitely stay here againbastrop areamany choicesfast foodgreat room
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Reviewed 25 November 2013

Wonderful hotel with excellent staff. Biggest problem is parking lot security. Located a bit away from highway with undeveloped land adjoining. Several recent car break ins, and I hear there have been some auto thefts there in the past. Parking area has no security camera and no extra security patrol. That is a problem for me.

  • Stayed: November 2013, travelled on business
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Thank LonghornLandman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria M, General Manager at Hampton Inn & Suites Bastrop, responded to this reviewResponded 26 November 2013

We are glad to hear from you on this review. We have addressed the parking lot security deficiency and the local police department is aware of these incidents not only at our property but at the other hotels in the area. Rarely as these break ins happen, having one is very unfortunate and disappointing. Please come back and visit us again when your travels take you our way. Thanks again.

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Reviewed 22 November 2013

This particular hotel in Bastrop Tx was a wonderful place to stay. It was clean and staff were very helpful! I would definitely reccomend staying there if youre in the area. The only complaint and it really isnt a true complaint was the nosie from the room the above where one could hear the walking of the guest in that room....But that was no reason I wont stay there again...

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Hampton
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria M, General Manager at Hampton Inn & Suites Bastrop, responded to this reviewResponded 26 November 2013

Thanks for the review. We are very happy to hear our guests think our hotel is well kept; every staff member is dedicated to offer the best customer service and proudly enjoy every opportunity to show it.

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Reviewed 20 November 2013

We travelled from Toronto to Bastrop for a wedding recently.
It was a long day of connecting flights and we didn't get to the hotel until the wee hours of the morning, but check-in was quick and painless and we were even able to purchase a little snack at the desk before setting in for the night.

Our room was large and clean, a little stuffy smelling at first but a/c fixed that quickly.
We stayed for 4 nights and, as a light sleeper, I can say the hotel is very quiet. We slept well.

The breakfast was a little different every morning and probably the best we've experience at a hotel with 'free' breakfast.

Staff was always helpful and friendly. Great stay all in all.

  • Stayed: November 2013, travelled as a couple
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Thank Cathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria M, General Manager at Hampton Inn & Suites Bastrop, responded to this reviewResponded 21 November 2013

Thank you for your kind words, we work hard every day to ensure our guests leave happy and that a good stay experience is the kind they will remember for a long time. Thanks again.

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Reviewed 8 November 2013

I booked three room for five nights at the hotel with Expedia. When we got there only two rooms were available the first night. Both the front desk and expedia assured me that the third room would be available for the last four nights of our stay. But when we tried to check into the third room the next day, the front desk manager said that the room was only available for one night. I will not be staying at Hampton Inns every again.

Room Tip: Go to another hotel
  • Stayed: November 2013, travelled on business
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Thank Candice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria M, General Manager at Hampton Inn & Suites Bastrop, responded to this reviewResponded 12 November 2013

Candice M,

First of all, thank you for taking the time to leave a review of your recent stay with us at our property. I'm sorry to hear that you had a negative experience. At the beginning of every day, our front desk staff goes through a lengthy process to ensure that our guests get the suites that they requested, however, sometimes we cannot honor everyone's request due to guests unexpectedly extending their stays with us. We do apologize for any inconvenience this might have caused you. I thank you for your feedback and hope that the next time you're in town you'll give us another chance and stay with us again!

Best regards,

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Reviewed 6 November 2013

We stayed at this Hampton Inn while on a trip for my son's football bowl game. The hotel was a nice and the staff was very friendly. I was impressed with everything about this stay. I have stayed at multiple Hampton Inns over the years and this one is one of the best.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hampton
Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria M, General Manager at Hampton Inn & Suites Bastrop, responded to this reviewResponded 7 November 2013

I am glad to hear you enjoyed your stay with us, we are very happy to hear you found our Hampton to be one of the Best you have stayed. Reviews like yours keep the staff working hard to ensure we are the Best.

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