This hotel has the most TERRIBLE management I have ever dealt with. Don't stay here. Don't even call them. DO NOT make a reservation here. Or really at any Knights Inn for that matter. I made a reservation for two rooms, then called to change it and was told I didn't even have a reservation. I insisted for 30 minutes that I did in fact have a reservation, and they searched all over and came up with nothing and said I clearly had not made a reservation there. So I had to make a reservation with a different hotel. But it turns out I MUST HAVE had a reservation, because the next thing I knew... They charged me over $100 for the first night because I "didn't call to cancel". Unbelievable! How can hotels stay in business when the management is this incredibly awful? Oh wait, I know - they con people out of their money by charging them like they did to me.
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- Also Known As:
- Waco Knights Inn