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“Not very clean” 3 of 5 bubbles
Review of Days Inn Benbrook Fort Worth Area

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Days Inn Benbrook Fort Worth Area
Ranked #1 of 2 Hotels in Benbrook
Webster, United States
1 review
“Not very clean”
3 of 5 bubbles Reviewed 15 August 2014

Towels and shower curtain stained and dirty. Internet access was very poor. Shower pressure was not great, fixtures missing or broken. Furniture is old and stained. The beds were nice that's about it.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Kristie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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161 reviews from our community

Traveller rating
    36
    39
    32
    25
    29
See reviews for
61
27
17
32
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Austin, United States
2 reviews
2 of 5 bubbles Reviewed 4 August 2014 via mobile

My girls and I had been traveling for 10+ hours when we arrived.I want to mention that I have worked in the hotel industry for over ten years, so I expect and am knowledgeable on what should and should not be when it comes to quality and guest expectations and satisfaction.
Upon arrival-the greeting was nothing warm. Our room was nice, except the clock and phone were un plugged and dirty. Mold in the bathroom and our Tv remote did not work. I asked for 3 blankets and two of them had cigarette burns all over them. After going to the front Desk multiple times for things that were wrong, I asked to have the GM call me the next day and left my number . I still have not heard from him or her or anyone . I work at a resort and customer satisfaction is our number one goal. The minute we hear about something bad, we take it SERIOUS! Very disappointed by the lack of management owning the problem.

  • Stayed August 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Tatiana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benbrook, United States
1 review
1 of 5 bubbles Reviewed 23 July 2014

Avoid this place the list of issues from human hair on bathroom floor to black mold on the shower curtain, the elevators do not work properly, the place stinks from smokers in the hallways and elevators

  • Stayed July 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Braunfels, Texas, United States
1 review
2 of 5 bubbles Reviewed 17 July 2014

This place stinks like stale cigarettes. They have smoking rooms adjacent to non smoking rooms, It's decor is outdated and needs to be updated. They advertise breakfast until 9:30 but at 9:00 they were putting things away.

  • Stayed July 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Ray P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magnolia, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 19 June 2014

Staff are exceptional, rooms clean, convenient to Ft Worth locations, easy access to major freeways. I have stayed here several times and it is always a great experience. The price of the rooms is average for Ft Worth but the location is what makes the difference , the hotel is located in a safe area of town , well lit at night. It is not a large hotel and access to all rooms is very easy, the elevator is a little slow but overall a great place to stay.

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san antonio, United States
1 review
4 of 5 bubbles Reviewed 9 June 2014

Very clean and comfortable, the only down side was the slow internet. I could not log in to my emails because of the slow speed. But everything else was great, the staff and the rooms. I would defiantly recommend this place to anyone.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Rick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monroe, Louisiana
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

The days of charging extra for a clean comfortable room,free wifi and a good hot breakfast are gone. It's now the expected norm. This BW gave all the higher end ammenites at a much more reasonable price. And the personnel treated you like a friend as well as a valued customer.

Room Tip: Easy freeway access.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mcg6637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Days Inn Benbrook Fort Worth Area

Property: Days Inn Benbrook Fort Worth Area
Address: 590 Winscott Rd, Benbrook, TX 76126-2116 (Formerly Winscott Inn & Suites)
Phone Number:
Region: United States > Texas > Benbrook
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Benbrook
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Days Inn Benbrook Fort Worth Area 2.5*
Number of rooms: 52
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