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“In town for a wedding.”

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Hampton Inn and Suites Boerne
Ranked #2 of 7 Hotels in Boerne
Certificate of Excellence
Reviewed 17 September 2012

We (plus 20ish family and friends) were in town for a wedding. They must be really proud of this hotel, the price was outrageous. The only reason we stayed here was because they had a Shuttle to and from the wedding (provided by the family, NOT Hampton Inn) They were really cool about the amount of after hours ruckus at the pool area. We were not swimming, but just hanging out until way late. We never get to see each other and I appreciate that they didn't kick us out of the area. The only other downside (besides the price) was the fact that the air conditioners were on motion sensors. If there was no movement in the room they shut off. Luckily it was not hot outside but the humidity was killing us. It would shut off at night obviously because there was no movement. grr. Oh, and our room wasnt cleaned all weekend. We only had ONE set of towels and called for more.

  • Stayed: September 2012, travelled with friends
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Thank AmyTexas85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis S, Corporate Sales at Hampton Inn and Suites Boerne, responded to this reviewResponded 22 September 2012

Dear Guest,
We can not thank you enough for sharing your compliments and concerns about your most recent visit here at the Hampton Inn & Suites in Boerne. It is through feedback like this that we better our performance and make your stay with us that much more comfortable. In a conscious effort by our respective company's to be environmentally friendly, along with numerous other LEED focused hotels throughout the world, we did install motion sensors in our air conditioners as part of a cost effective "green initiative". However, the motion sensors can be turned off at the guests request. It is incredible to note how much you enjoyed our resort style pool and patio area! We are very pleased that you had the opportunity to enjoy some quality family time "after hours". It was 'Our Pleasure' to be thee Host forYour wonderful & noteworthy Family Reunion! Again, thank you for your comments, we hope you get a chance to spend some time with us in the future.

Sincerly,
Travis Shewmaker

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506 - 512 of 567 reviews

Reviewed 26 August 2012

We checked into the Hampton Inn in Boerne, Tx late on the night of 8/24/12. When we arrived we were told that we didn't have reservations at that location. My husband gave the employee his emailed confirmation. As it turns out, we had been booked into the Borger, Tx Hampton Inn instead of the Boerne, Tx Hampton Inn. We called to cancel the reservation at the Borger location, but were told by the attendant and the manager that we would have to pay the full rate for cancelling. Travis Shewmaker, Corporate Sales for the Boerne location, worked with corporate to get our reservation cancelled and refunded to our credit card when the Hampton Inn at Borger refused.

The accomodations were outstanding, and the site was one of the best that we have stayed at in our travels. Definately deserves a 5 star rating!

Room Tip: Our room faced the interstate, but it didn't appear to be a distraction!
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  • Stayed: August 2012, travelled as a couple
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Thank Tonya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2012

We stayed here for 2 nights to attend a wedding in the countryside. Our room was a king bed with a sofa bed. The sofa bed was pretty small compared to sofabeds of other hotels. Two people can barely fit in, but it's a sofa bed nonetheless. Bathroom was spacious but no exhaust. TV was quite small, but working. Free breakfast was delicious and great for starting your day. Hotel overall was very clean with spacious halls and breakfast area. Swimming pool was awesome and beautiful. Starbucks right in front of hotel, and HEB across the street. Actually, there were alot of stores nearby so eating was not a problem. Boerne itself was a quaint town with cute stores and friendly people. It was a pretty relaxing stay.

  • Stayed: August 2012, travelled with family
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Thank kmbperdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2012

I muyst take the time to write about the Hampton Inn Suites Boerne.. This weekend our family of three vans together teraveled on Friday to San Antonio from Katy Houston Texas to enjoy the Six Flags park. We did have arrangements for the Hampton on Friday and the best time was had with the family reunion to be together laugh and enjoy all the company. Mr. Richard the manager welcomes the family anddoes everything to make sure the family was taken care of. He worked with us to make sure we had tour rooms all close and helped us have a great patio dinner with reservations for our family at the Dog and Pony Resteraunt in Boerne. The people are the nicest at the Hampton esp the Hotel maid Maryanna that brought us extra supplies in the morning too. Deborah in the morning breakfast is so nice and makes all guests feel special and waited on.
This Hotel is the best with the nicest hotel people that makes everyopne happy to be there.
We all just want to say that we are glad to have stayed with you at the Hampton Boerne for our reunion weekend. Thank you so much

Room Tip: The pool and any viw of the pool is Great and Relaxed
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  • Stayed: August 2012, travelled with family
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Thank ray c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2012

This hotel is located in Boerne (pronounced Bernie) an area close to San Antonio (30 miles away) and New Braunfels (45 miles away) along I-10. The town itself is full of antique shops and has plenty of mom-and-pop restaurants and establishments that rival neighboring Fredricksburg. This hotel itself is a little jewel that is tucked away along the Interstate and the staff is always very accomodating and helpful. This hotel is not the usual Hampton, take your kids and try out the pool and your surroundings, you will see what we have enjoyed since this hotel opened.

Room Tip: Higher rooms have a good view of the hills that comprise the German Hill Country of Texas.
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  • Stayed: July 2012, travelled with family
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Thank leeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

Possibly one of the nicest Hamptons I've ever stayed in. Large pool with waterfall, spacious well appointed rooms, and in the great City of Boerne. If I could give it a 3.5 that would be the rating due to the following.

I reported a faulty light in the bathroom at 6pm the day of arrival. As of 7am the following day (when I needed it) it still had not been repaired. The T.V. is difficulty to figure out (some sort of cable box) My other tip to the manager would be to have the employees behind the desk develop a personality. They never said hello, and were "just there" No mention of appreciation for being a loyal Hilton Diamond. Fix the aforementioned and you get a five.

  • Stayed: July 2012, travelled on business
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Thank Wayfarer58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis S, Guest Relations Manager at Hampton Inn and Suites Boerne, responded to this reviewResponded 20 August 2012

Dear Guest,
We would like to thank you for sharing the experiances of your most recent stay with us.
We are incredibly sorry that your initial expectations were not met. Customer satisfaction is crutial for us here at Hampton Inn & suites, and we take it to heart when if we fail at providing this for our guests. These experiances you had during your stay are definitely not our intent. Our goal is to provide a refreshing and relaxing stay every time our guests visit us. We thank you again for your comments, as we are always looking for ways to improve our service. It is our wish that you would consider staying with us in the future.

Sincerely,
Hotel Management

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Reviewed 21 July 2012

rooms are very nice, staff very helpful and lots of good shopping and places to eat. Ready to come back!

  • Stayed: July 2012, travelled on business
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Thank dianna a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Boerne

Address: 34935 Interstate 10 W, Boerne, TX 78006-9226
Phone Number:
Region: United States > Texas > Boerne
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Boerne
Price Range: £78 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Boerne 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Hampton Hotel Boerne
Boerne Hampton Inn
Hampton Inn Boerne
Hampton Inn And Suites Boerne Texas

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