I travel all over the world, and always stay at the Holiday Inn, and have been really pleased up until this stay, this one in Brownfield Texas obviously is NOT family oriented and did NOT have one bit of good customer service!!! I spoke to the manager of a problem I had and she told me that I was more than welcome to cancle my stay and book a room across the street! REALLY!! My children were sooo uncomfortable and did not want to stay.....needless to say even go down to eat breakfast the next morning. They felt like they had to walk on egg shells..........I will consider my next stay to be across the street next time, maybe we will be greeted with kindness and felt welcomed and appreciate my business........
- Official Description (provided by the hotel):
- Relax on your next stay in Brownfield, Texas at our beautifully appointed Hotel. Situated between Fort Worth, TX and Ruidoso, NM, the fresh, contemporary Holiday Inn Express(R) Hotel & Suites Brownfield is the perfect stopping point for all travelers. The hotel's location in Brownfield, Texas is also just 30 miles from Lubbock and close to local points of interest. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Brownfield