This is by far my worse experience with any La Quinta. Upon arriving in the parking lot there is a very large grioup of teenage boys standing in the parking spots. It soon became apparent these must be the locals using it as a community pool. Upon entering I found the girl behind the counter is extremely unfriendly. I did not receive the usual " elevators are to your right, breakfast is 6 to 9" etc speech. She did not speak at all just slide the key card across the counter. As I headed to the elevator I discovered it was not even in working order. So be prepared to carry your bags. As for that community pool. Do not expect to use it. Appears maintance and cleaning does not take place at this location. It was disgusting! I am an elite returns member and normally recommend La Quinta to everyone due to the friendliness of their staff in most locations and the fact they are pet friendly and usually still very clean and kept up. Unfortunately this time I must say if you have to come to Brownwood check out the Holiday Inn. I wish I had.
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