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“Need better communication”

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Comfort Suites Buda – Austin South Hotel
Ranked #3 of 9 Hotels in Buda
Certificate of Excellence
GreenLeadersBronze level
Red Oak, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Need better communication”
Reviewed 29 July 2012

Nice hotel but-- the bed had ladies red hair all in the bed which led me to believe sheets had not been changed. Bathroom was spotless but is seemed there was a ant problem in the bathroom. The breakfast is great lots of variety they even had strawberry waffles it was very well put together. Now they had a sign outside advertising happy hour with alcoholic beverages from 4-7. We were excited free drink "oh yeah" well the front desk lady tells me they are still waiting on some stuff with there liquor license and can't serve alcohol yet. I thought why the heck do you have a banner advertising happy house if you can't serve drinks. The other thing that bothered me is I called the front desk and asked for a late check out. I told her we will be leaving at 2PM she said ok no problem. So we were sleeping in and planned to wake up at 1PM to head out. Well the maid from room service comes in the room without knocking and she sees us and says sorry and leaves. Then I start drifting back to sleep and about 30 min later I get a call from the front desk she asked if I was checking out or if I wanted to extend my stay. I said there obliviously is a communication break down I called at 8AM to request late check out and was told that is perfectly fine. But since your bugging the hell out of me we will be out of here in 30min. I took a shower got my family and left. The elevators are a little slow and the snack bar is way overpriced $2.00 for everything ridiculous.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boss L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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185 reviews from our community

Traveller rating
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    62
    9
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    6
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75
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Nashville, Tennessee
2 reviews
Reviewed 27 July 2012

We had a great stay at this Comfort Suites. We will look for another one on our next trip. We stayed at a couple of Quality Inns and almost checked out because they weren't as nice. I loved the fact that the bathtub had handrails. It wasn't a handicap room, but the handrails are great for older people. The only thing we were disappointed in was the eggs on the breakfast bar. They were not eggs! The egg pizza was great and because we stayed 5 nights, we saw a little difference in the breakfast each day. Having the luggage cart was wonderful. Loved the bed! I have never slept so well.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank memaw7223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 July 2012

Stayed here on July 20...Picked this place because of the reviews and the price was awesome as well. Lobby was nice (Modern) with a pool table and a bar that offers happy hour. Check in was fast. Room had a sofa, mini fridge,, micro and good ac. Room was clean.. The bathroom tub was sparkling with a shine, only down fall to the room/bathroom was the water in shower was draining slow. Breakfast included items such as eggs, sausage, waffles, cereals, breads, fruits, and coffee/juices. They have a indoor pool as well. The morning of check out they brought our receipt and slid it under our room door. So all I had to do was drop the keys off at checkout and ready to go. This place was very good and kept clean, I will return to this place and recommend it to my family/friends.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank advisefrommetoyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas, United States
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 July 2012

It is really is refreshing that all the Comfort Suites I have stayed in have such friendly staff and comfrtable, large size rooms. This one is just off I-35 North, 15 miles south of Austin and has recently been built with the latest and newest concept in checking in (a short counter in a large lobby) as well as a bar, a large area for the complimentary breakfast and a pool table to boot! My room had a niche for a small sofa bed and the room was very clean. Each of the four floors has a LCD TV in the elevator lobby. The hotel is convinient to going to Austin in 10 minutes or Driftwood for the Saltlick BBQ restaurant or Duchman Winery and Trattoria Lsisina Italian restaurant, which are about 20 minutes away.

Room Tip: I prefer the south side which looks over the entrance. There is free wi-fi in the entire hotel.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roswell, New Mexico
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 July 2012

The hotel was nice and the breakfast was great. They accepted my dog. The problem was a sports team next door and across the hall. They partied every night till 2 am and banged the door every morning while running across the hall. The hotel did tell them to quiet down. But after they had been reported by more than 3 guests they should have been moved or asked to leave.
They made the stay bad for everyone and their sponsors should have been ashamed of their behavior. The hotel is not to blame but they did make several guests angry and lose sleep.
Maybe in the future sports teams like this should be on 1st floor or 4th floor so they will not bother other guests. I stayed in Dallas and they had sports teams but they were well behaved.

Room Tip: Stay away from sports teams either top floor or first floor
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NMWildfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockwall, Texas
Level Contributor
2 reviews
Reviewed 3 July 2012

We have stayed at this hotel for over two years now and would recommend it to all who needs more than just a place to crash. This one has the nicest people working there, very helpful. They want to help and that makes a big difference. But the beds are so-o-o comfortable, you'll never want to leave. The grounds outside are just a neat and clean as the interior. Anyone who needs a high quailty nights sleep should do themselves a favor and go to Buda instead of Austin

Room Tip: 4th floor has a problem with wifi but all rooms are large enough for 6 people easy
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donkeysdoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2012

The hotel stay was excellent from the reception to the departure! Rooms were clean and welcoming!

  • Stayed June 2012
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank SugarGrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Buda – Austin South Hotel

Property: Comfort Suites Buda – Austin South Hotel
Address: 15295 S IH-35 #800, Buda, TX 78610-5893
Phone Number:
Region: United States > Texas > Buda
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 9 Hotels in Buda
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Buda – Austin South Hotel 2.5*
Number of rooms: 72
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Comfort Suites Buda – Austin South Hotel Texas

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