My fiancé and I was planning on booking our wedding reception at this Hotel. A Manager named Kathy walked us into a decent enough for the price banquet room with unswept floors to show us around. She left us alone to talk amongst ourselves and upon return noticed our 4 yr. old daughter touching some silky linens hanging on a rack. She preceded to make a horribly disgusted face while shaking her head and saying, " Don't touch that. I don't want to have to re-iron those." I apologized for my 4 yr. old that wears glasses due to vision problems for touching the pretty, shiny and silky linens. My fiancé stated that there would be a lot of kids at the reception and based on our experience 5 minutes earlier wanted to be reassured that it would be ok. Kathy then stated, with an attitude, " That's fine, but I expect everyone to keep control of their kids." Really? I'm a small business owner and I know a thing or two about customer service. I also know when someone doesn't like their job. I highly encourage anyone to rethink having a wedding reception at this location. I'd rather pay more for a location ran by someone that enjoyed their job or at least could fake it. The Manager here has neither going for her.
- Official Description (provided by the hotel):
- The pet friendly Magnuson Hotel Burleson is 13 miles from downtown Fort Worth, and 5 miles from Chisenhall Fields Sports Complex. Amenities include free breakfast, free wifi, and free parking. All rooms have a microwave, minifridge and coffeemaker. ... more less
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- Also Known As:
- Howard Johnson Burleson
- Burleson Howard Johnson