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Best Western Palo Duro Canyon Inn & Suites
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Reviews (542)
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All reviewspanhandle plains museumbest westernsstate parkceiling fanroom was cleanwafflesplace to stayshort driveking suitetwo night staythe breakfast areawest texasnice hotelstayed nightsbiscuits and gravynice stayhot breakfast
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Reviewed 24 August 2014

My wife and I checked in with our dog on a visit to Palo Duro Canyonfor the Texas show. The room was HUGE and very clean. The pool was great and breakfast was great. It made for a wonderful visitant the visit to the canyon was a lot of fun..

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014

We wanted to attend the musical performed at Canyon State Park. This hotel had easy access to the park. It would have been nice to stay another day and explore the town but we were pressed for time. Hotel accommodations were excellent.

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with Best Western
1  Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014 via mobile

Friendly helpful staff. Clean rooms and lobby. Good breakfast.
On our way to Albuquerque and stopped here to rest. O
Close to Palo Duro canyons state park for a visit today the on to New Mexico Quiet hotel with WTAMU starting classes so perfect place to stay here in Canyon TX.

Stayed: August 2014, travelled as a couple
1  Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

I've staid at this hotel in the past and had a positive experience. I made a reservation by phone for an event three months in advance. The phone conversation was clear and I did not immediately double check my email confirmation. The person taking my reservation entered the incorrect date for my stay and I was billed as a no show and was told that the best they could do was a 20% dicsount on the correct reservation. I will not be staying here in the future.

  • Stayed: August 2014, travelled with friends
    • Value
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Review collected in partnership with Best Western
1  Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miss_hospitality, Manager at Best Western Palo Duro Canyon Inn & Suites, responded to this reviewResponded 25 August 2014

Thank you for your review and your good advise to our future guests. It is wise to double check your dates when making a reservation. Front desk will be repeating your dates of arrival and departure during the process of reservation and it would be good to listen to make sure that they are making it for the right date. Also, ask to receive an e-mail confirmation to double check the date, room type and hotel policy on check in and cancellation. This practice is good to observe, not only when calling in to book but, also, when going online to do it yourself. Another good practice that some guests do is they call the hotel to confirm that they have reservations for a specific date or dates.
Wishing everybody a good travel experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

A very clean Hotel and Breakfast was outstanding. customer service was outstanding and ready to assist. employee willing to assist to our needs. It was raining and gave us direction to a store across the street to get an umbrella for the Texas Show in Palo Duro Canyon. clerk loan us a towel to dry just in case it rain on my elderly father as we prepared to watch the Texas Show. Very considerate.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Betty T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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