I stayed here on business for about a week. When I arrived, the lady at the front desk asked for my card for incidentals and accidentally charged my card 715 dollars. It took three days to reverse the charges. On Thursday of that week, I had my stay extended by one day. I was told that I would not need to provide a credit card to check back in. However, when I went to check in, Ish insisted I provide a credit card. He was very rude but promised not to charge my card again. He proceeded to charge my card $250. Later that day, I was awoken with two calls and pounding on my door. Maintenance needed to get in my room, so I was moved. Personnel understood that I slept during the day yet persisted on being rude.
Other complaints include-- no free coffee, no continental breakfast, terrible internet, and bad cable tv. This hotel is definitely not worth the price. Worse holiday inn I have ever stayed!!!!!
- Official Description (provided by the hotel):
- Welcome to Holiday Inn – East Houston, the newest, most state of the art hotel in the East Houston area. We are a full service hotel designed to cater to your needs. Whether you are travelling for business or pleasure, Holiday Inn – East Houston is the ideal location to be your home or office on the go.We offer brand new state of the art amenities, including the fastest internet speed currently available. We also have the only indoor pool in the East Houston area. In addition, Holiday Inn – East Houston also offers our guests a sauna, individual cabanas, a 24 hour exercise facility and business center.Our Sports Bar and Grill is open daily for breakfast, lunch, and dinner, and offers American cuisine with an emphasis on healthy choices from the grill. We have the premier sports bar in the area where you can catch your favorite game from baseball to college football and everything in between. Holiday Inn – East Houston has 3 conference/banquet rooms totaling 2300 square feet which can accommodate up to 240 people. We also feature a grand pre-function area which adds more space and elegance to any event, whether it is a meeting for 20 or a wedding party for 200. Our hotel is conveniently located in the heart of East Houston. It is just minutes away from several industrial areas such as the Port of Houston, Lyondell-Citgo, Exxon Mobile, and Shell. It is also in close proximity to several popular destinations such as the Galleria, NASA, Reliant Stadium, Downtown Houston, The Toyota Center, Minute Maid Park, and Baytown’s Pirates Bay Water Park.Our Holiday Inn – East Houston is the most premier property in the area, and we welcome you to enjoy our hospitality and amenities as we make your stay with us our number one priority. ... more less
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- Also Known As:
- Holiday Inn Houston East-Channelview Hotel Channelview