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Reviews (216)
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All reviewslake jacksongreat hotelcomplimentary breakfastfront deskenjoyed my stayvery clean hotelcoffee makerwould definitely stay here againsurfside beachthe breakfast areahousekeeping staffhot tuba great stayparking lotwafflesla quintalobby
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4 - 9 of 216 reviews
Reviewed 4 June 2018

Hotel room was fine but wifi was extremely poor. Had to go to lobby to get it to work. Coffee maker was broken in room. That was a real bummer in the morning since I was on the 3rd floor. Staff in morning did not seem to care when I brought it to her attention

  • Stayed: June 2018, travelled on business
    • Value
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Review collected in partnership with Hampton
Thank jdmayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce-Hampton, General Manager at Hampton Inn & Suites by Hilton Lake Jackson - Clute, responded to this reviewResponded 5 June 2018

Dear jdmayes,

Thank you for your review of the Hampton Inn & Suites by Hilton Clute/Lake Jackson. I apologize for the problem with the WIFI. We were scheduled to have the upgrade completed before your stay with us but it was delayed. As I write, the upgrade is being performed. When you visit us again you will have a much better experience.

I have had housekeeping check all the rooms for problems with the amenities. I am sorry your coffee maker did not work. We strive to make sure everything is working in our rooms. I will be making changes to our system to help prevent problems like this in the future.

Thank you again for your review. Joyce and your friends at the Hampton Inn & Suites by Hilton Clute/Lake Jackson.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2018

A very clean hotel with friendly staff and the bedding was great. We're tempted to buy the beautiful duvet cover! The Mr. said the complimentary breakfast wasn't that great but.....This hotel is very near a really good Mexican restaurant, Las Tapitas. We will stay here again.

  • Stayed: May 2018, travelled as a couple
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Review collected in partnership with Hampton
Thank sandyagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce-Hampton, General Manager at Hampton Inn & Suites by Hilton Lake Jackson - Clute, responded to this reviewResponded 5 June 2018

Dear sandyagan,

Thank you for your review of the Hampton Inn & Suites by Hilton Clute/Lake Jackson. We enjoy hearing that our guests have enjoyed their stay so much that they will come and visit us again. The duvet is available though HamptonInn .com as is the rest of the bedding and the linens.

Thank you again for the excellent review. Joyce and your friends at the Hampton Inn & Suites by Hilton Clute/Lake Jackson.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2018

Meeting my 3 sisters and niece for a getaway weekend over Memorial Day weekend couldn’t have been better. Our accomodations were extremely comfortable, the hotel staff very helpful and friendly, and the location perfect for our needs.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Hampton
Thank pippinj2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce-Hampton, General Manager at Hampton Inn & Suites by Hilton Lake Jackson - Clute, responded to this reviewResponded 5 June 2018

Dear pippinj2018,

Thank you for your excellent review of the Hampton Inn & Suites by Hilton Clute/Lake Jackson. Our staff is delighted to know you enjoyed your stay with us. We look forward to your next visit.

Thank you again for your positive review. Joyce and your friends at the Hampton Inn & Suites by Hilton Clute/Lake Jackson.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2018

Great size and clean rooms, fridge and MW very useful. Complimentary breakfast was very good all three days. All of staff was friendly and made sure everything was ok with our stay. Close to our family and places to eat. Would stay here again in a heartbeat.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank ChicoTinyDancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce-Hampton, General Manager at Hampton Inn & Suites by Hilton Lake Jackson - Clute, responded to this reviewResponded 25 April 2018

Dear ChicoTinyDancer,

Thank you for taking the time to leave this wonderful review of the Hampton Inn & Suites by Hilton Clute/Lake Jackson. Our staff is always looking forward to hearing from our guests. It makes them happy to know they have made you happy.

Thank you again for the positive review. Joyce and your friends at the Hampton Inn & Suites by Hilton Clute/Lake Jackson.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

Clean and comfortable and close to the chemical industry.
Rooms were spacious and quiet. Large TVs. Good desk and sofa.
Continental breakfast had plenty and it varied from day to day.
Easy on and off from the highway.

Stayed: November 2017
Thank danieldA929VT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce-Hampton, General Manager at Hampton Inn & Suites by Hilton Lake Jackson - Clute, responded to this reviewResponded 10 April 2018

Dear danieldA929VT,

Thank you for the wonderful review of the Hampton Inn & Suites by Hilton Clute/Lake Jackson. It makes us happy to know our guests are happy when they stay with us. We look forward to seeing you again.

Thank you again for the positive review. Joyce and your friends at the Hampton Inn & Suites by Hilton Clute/Lake Jackson.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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