I was very impressed w this hotel, initially, from front desk service , my room was ready and beautiful,. I reserved a king bed suite, w a sitting area, it was lovely ! The website pictures were correct,I was greeted each time I entered the hotel.There are many hotel's in this area, I chose this one primarily because they are full service . I knew I would need room service for dinner and breakfast.I had a very busy day was tired and hungry, 1st problem , there was no dinner menu in my room, I went and got a menu from kitchen, then , I noticed the menu read the restaurant closed at 930pm, I began calling about 830pm, I called 4 times, got a mssg, to leave a mssg, and they would call me back, I left 4 msgg's , it was approaching 930, without a call back, sooo I went to kitchen, to find staff lingering around talking w each other , I said ' I have called several times left several messages, the kitchen / restaurant is closing soon, I do not want to have to drive around College Station , for dinner" I received a ' not very convincing " Oh we must have not heard the phone ' Yeah right is what I thought . They were right by a phone ! I did get a dinner , delivered and it was quiet good but...I was very impressed w this hotel, initially, from front desk service , my room was ready and beautiful,. I reserved a king bed suite, w a sitting area, it was lovely ! The website pictures were correct,I was greeted each time I entered the hotel.There are many hotel's in this area, I chose this one primarily because they are full service . I knew I would need room service for dinner and breakfast.I had a very busy day was tired and hungry, 1st problem , there was no dinner menu in my room, I went and got a menu from kitchen, then , I noticed the menu read the restaurant closed at 930pm, I began calling about 830pm, I called 4 times, got a mssg, to leave a mssg, and they would call me back, I left 4 msgg's , it was approaching 930, without a call back, sooo I went to kitchen, to find staff lingering around talking w each other , I said ' I have called several times left several messages, the kitchen / restaurant is closing soon, I do not want to have to drive around College Station , for dinner" I received a ' not very convincing " Oh we must have not heard the phone ' Yeah right is what I thought . They were right by a phone ! I did get a dinner , delivered and it was quiet good but somehow I got the ' feeling' the restaurant staff were simply trying to allow 930pm come and go and NOT take care of me, The staff were NOT BUSY when I went down there , NO ONE was rushing, NO ONE was delivering order's " as their message states when kitchen is called, Now about breakfast, the kitchen phone was answered prompty ,it was very tasty, my egg's were cooked perfectly! It was delivered promptly. My only complaint was the person taking my order was difficult to understand, as if his word's were ' running together" better enunciation , and clear speech would have been appreciated, he was a very nice polite young man, however he need's to speak more clearly, therefore I wont have to say " pardon me ? could you repeat that please ? " as I try to be polite,More
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