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“Good Food, Terrible Service”

Gringo's Mexican Kitchen
Ranked #1 of 272 Restaurants in Cypress
Certificate of Excellence
Cuisines: Mexican
Restaurant details
Cypress, Texas
Level 3 Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Good Food, Terrible Service”
Reviewed 1 May 2014 via mobile

Typical Tex/Mex food. The food is good once it is finally served to you. After eating here three time since opening, I find the service continues to decline. Long wait time and several order snafus.

Visited April 2014
Helpful?
Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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267 reviews from our community

Visitor rating
    111
    93
    47
    7
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Richmond, Texas
Level 6 Contributor
233 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Excellent new restaurant”
Reviewed 22 April 2014

Had my first visit to this Gringo's. They have been open at this location for about six months. Place was very busy as you would expect.
Was very impressed with the restaurant. Building, setting, decorations were impressive. Food was great. Service was excellent. Waiter suggested a special priced item on meal that would serve all six hungry folks. He was a very good waiter - handles service well, kept us informed of wait time, etc. The special meal was great - more food than we could possibly eat (tooka lot of food home)

Visited April 2014
Helpful?
Thank 631kirbyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cypress, Texas
Level 1 Contributor
3 reviews
“Gringo's”
Reviewed 16 April 2014

The best Mexican restaurant in the city of Houston and surrounding area. Great prices/service and wonderful food. The one drawback is the wait for a table. The restaurant is always crowded, but the food makes it worth the wait. Wonderful fajitas, and delicious enchiladas. Oh heck...everything is delicious at this restaurant!

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ElleC414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cypress, Texas
Level 6 Contributor
228 reviews
130 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Very good - and huge portions!”
Reviewed 15 April 2014

Excellent sauces start off your meal here with the warm tortilla chips. Great ambience. Warning - come with a big appetite or plan to share. The portions are substantial. Thank heaven we split one of the dinners. They also have a la carte ordering. So, if you all you want is one soft taco, you can order it. Enjoy!!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bridgenutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cypress, Texas
Level 2 Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great food but so-so service”
Reviewed 15 April 2014

I love to eat here but you should always be prepared for a long wait to be seated and then a long wait to get served. The food is always outstanding and worth the wait.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CypressLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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