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“Okay hotel, reasonably priced, close to freeway.”

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Holiday Inn Express Hotel & Suites Dallas/Stemmons Fwy(I-35 E)
Ranked #92 of 201 Hotels in Dallas
Alvin, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Okay hotel, reasonably priced, close to freeway.”
3 of 5 bubbles Reviewed 23 March 2014 via mobile

The good, spacious room, with cold a/c and comfortable beds. Breakfast buffet was adequate and kept fully stocked. Walking distance to Starbucks and Waffle House. Free wifi with good connection. The not so good: back door to hotel was broken so anyone could get in without having a key, lobby was hot, the 3rd floor corridor smelled smokey and musty. Thankfully our room didn't smell.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas/Stemmons Fwy(I-35 E), responded to this review, 7 April 2014
Dear Diane D,

Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. It is our pleasure to accommodate our guests needs the best way we can and we are so pleased you appreciate the breakfast served and our location. We apologize for the disappointment the condition of our facilities had caused you. Please remain assured that we have recorded your comments and will forward them to the appropriate departments for future considerations.

Thank you again for your feedback and have a wonderful day!

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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120 reviews from our community

Traveller rating
    36
    39
    24
    11
    10
See reviews for
28
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39
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Near Dallas Texas
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

The hotel staff was very helpful and accomodating. I had an unexpected extra person added to my stay, and they made it smooth and easy. The room was clean, comfortable and nicely decorated. It had a fridge and microwave as well as in-room coffee. Beds were comfortable and the parking lot was well lit.
An earlier review cited the parking lot signs warning you to hide or take your belongings. Every hotel I have ever stayed in while in Dallas has the same signs. I am pretty sure they are there by city ordinance. The area seemed safe enough and there was plenty to choose from nearby on restaurants and shopping.
Overall, this was a very nice stay. I definitely would stay here again.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DrMomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 8 December 2013

Thank you to the lady working the Sun eve Dec 8 at the front desk of this Holiday Inn Express during the chaotic ice storm in Dallas. Like thousands of other people, my flight was cancelled and I was stuck in Dallas overnight. I called this hotel from the airport and could get a room and she was very pleasant in explaining how far the hotel was so I was aware how to get here with a cab. The room was very cozy and they offered me the phone number to the Pizza Hut so I could order dinner. Also got a complimentary toothbrush & toothpaste. Tomorrow hopefully if I can catch a flight out of Dallas when the airport re-opens, they have a shuttle to the airport. The roads are icy and I am away from home unexpectedly due to weather. This hotel made my stay as comfortable as possible. Thank you!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MISSREENA30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VXP2287, Manager at Holiday Inn Express Hotel & Suites Dallas/Stemmons Fwy(I-35 E), responded to this review, 10 December 2013
Dear MISSREENA30,

We appreciate the positive feedback. Our mission is to provide excellent hospitality and it seems that was provided for you during the ice storm that particular weekend.

I will make sure to pass along your comments to our team.

Thank you for staying with us!

Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lubbock, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 15 November 2013

We reserved a King Non Smoking room and ended up on the 3rd floor in rm 314 where it reaks of a terrible smoke odor and is a double room! What makes it worse, we only chose this hotel because I called and they informed me that they will take us to and from the hotel! We arrive tonight and the attendant informs us they do not run their shuttle on the weekends. Irritated!! I will certainly stay in Addison at the Intercontinental (as I usually do) next time instead of tryin to cut a little time by staying near the airport. Terrible!!!! I only hope I get the survey!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Miller333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VXP2287, Manager at Holiday Inn Express Hotel & Suites Dallas/Stemmons Fwy(I-35 E), responded to this review, 19 November 2013
Dear Miller333,

Thank you for providing feedback for our team.

I apologize that you did not get the room type you reserved. Reservations that come through our system as a "standard room," are not guaranteed a specific room type and do get what's available in our room inventory for the day of arrival.

In addition, I apologize for the inconvenience we may have caused you in regards to our shuttle service. Our shuttle service has always been Monday - Friday 7am-10pm. I have clarified with the staff about our shuttle service hours.

We do take our guest's feedback seriously and have addressed our staff about the issues above.

Sincerely,

Front Office
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Travellers are raving about these Dallas hotels

Austin, Texas
Level Contributor
114 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed 25 October 2013

Stayed three nights during Texas-OU weekend. This appears to be an older property that has been refurbished/rebranded. The common areas were comfortable and generally up to HI Express standards. The exercise room is small and was experiencing some electrical problems. Cardio equipment was good, but there's only one weight machine, which was missing some attachments. No dumbbells or mats. We did not use the pool.

Of our two rooms, one was fine. The other had a perfumey smell, apparently to cover up some other less pleasant odor which we could not identify. The rooms were clean, and are very spacious, and everything worked. The beds were not as comfortable as in some other HI Express properties. There were water stains on the ceiling, probably from tub overflows in the room above us. The room safe did not work, and we were informed that none of the safes are operational. So why leave them in the rooms? We also had problems throughout our stay with some of the room keys failing to work.

Breakfast was standard for this chain; however, the one morning we ate toward the end of the serving time, some items had not been replenished, so the pickings were slimmer than usual.

Most of the staff, with a couple of exceptions, were friendly and helpful. The immediate neighborhood is pretty marginal (a "gentlemen's club" is across the street), but there is adequate parking and access and we felt safe. There is a Starbucks adjacent, which was nice. As other reviewers have mentioned, the hotel is close to numerous restaurants.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grotshops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas/Stemmons Fwy(I-35 E), responded to this review, 12 November 2013
Dear Grotshops,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huron, South Dakota
Level Contributor
7 reviews
4 of 5 bubbles Reviewed 20 October 2013

Visiting for our 1st time to attend the Texas State Fair. No idea where to stay and just ended up here basically for the availability, price and location. Had a good experience here from the minute we walked in. We were warmly greeted by staff and quickly checked into our room. They even have free snacks waiting in the lobby. The hotel is older but nicely maintained. Great Breakfast but best of all the staff was so nice and helpful to us. It is close to the DART but you need to take a bus or car. The maid service was good and the room spacious. Beds comfortable. We didn't get to use the outdoor pool but looked nice. I would stay again.

Room Tip: If planning to use the DART system you will need a car or take the bus. About 1 mile or so from Hot...
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BLH_SD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterrey, Mexico
Level Contributor
278 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

This was my second time staying at this hotel while visiting Dallas and had a pleasant stay. The room was very clean and the bed very comfortable. I feel that the location is great, as it's 10-15 minutes from downtown Dallas. No complaints here.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mikeycee0630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Dallas/Stemmons Fwy(I-35 E)

Property: Holiday Inn Express Hotel & Suites Dallas/Stemmons Fwy(I-35 E)
Address: 2287 W. Northwest Hwy, Dallas, TX 75220
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #92 of 201 Hotels in Dallas
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas/Stemmons Fwy(I-35 E) 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Holiday Inn Express Dallas/Stemmons Fwy (I-35 E) is a newly renovated hotel located in prestigious North Dallas/Market Center, downtown Dallas. We are 12 miles from Dallas Fort Worth International Airport (DFW) and 2 miles from Dallas Love Field (DAL). We offer complimentary shuttle to Lovefield Airport Monday to Friday from 7:00 AM to 10:00 PM. The Holiday Inn Express hotel is 1 mile from Speed Zone & Texas Stadium/Cowboys Stadium. Downtown Dallas, Deep Ellum, West End, lower Greenville Avenue, Northpark Mall and the Dallas Galleria Mall are within 10 miles. When booking now, you have our lowest Internet rate guarantee and you earn Priority Club points for your stay with no extra fees! Our newly renovated hotel and its lavish guest rooms make it a perfect stay for the weary business traveler. Over sized rooms, luxurious sofas, granite tops are great way to unwind. For your dining needs, try famous restaurants in Dallas: Pappadeaux, Pappasitos, Pappas Brothers, Jason s Deli, Red Lobster and Olive Garden. Like the nightlife? Try Firewater Bar and Grill. Our meeting space is newly renovated and ideal for all types of events for 5-85 people. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas/Stemmons Fwy(i-35 e)
Holiday Inn Dallas
Dallas Holiday Inn

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