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“Average or slightly below average Residence Inn”

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Residence Inn Dallas Market Center
Ranked #85 of 205 Hotels in Dallas
Reviewed 20 June 2014

Have stayed here twice over the last month or two. Once with family and once for work. Rooms are pretty much Residence Inn standard. Breakfast area was clean and well stocked if a bit small. Outdoor public areas were dirty and showed a lot of wear and tear. Still, with all of that this place is not up to the level of quality i would expect from a Residence Inn. Burns on the bathtub (obviously from some goofball guest that couldn't poo without a cigarette) were poorly repaired. The dryer will take at least two cycles to actually dry your clothes. No restaurants within walking distance (they actually recommended that I go to the crown plaza next door). Biggest thing to know is that the van to the airport is extremely slow. Like :30 minutes from call to pickup slow AND it does not run on Saturdays or Sundays. Front desk staff is friendly and apologetic.

There are better properties in the area. Would not choose this one unless you have no other options.

Stayed: June 2014, travelled on business
1  Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this reviewResponded 21 June 2014

Dear Guest,

Thank you for taking the time to share your guest experience. I apologize that we were not able to make your stay exceptional . We appreciate your feedback and we will continue to improve our guest services in these areas so that our guest have a more enjoyable experience.

Thank you again for your time and we hope we can regain your trust and see you again in Dallas.

Sincerely,

Traci

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Reviews (184)
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107 - 113 of 184 reviews

Reviewed 4 June 2014

This is a nice, tucked off hotel with every amenity you could hope for. Security is wonderful, entrance by key card only. Staff was warm and friendly not only at check-in but throughout my 4 night stay. Breakfast was more than enough and the evening social was just as great! Rooms were clean and spacious. Kitchens are equipped with everything you need and grocery shopping service is available for guests.

Room Tip: Rooms in Building 10 do not have their own elevator so may be a bit of a hassle if you have alot of...
  • Stayed: June 2014, travelled with family
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Thank Sheena R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this reviewResponded 21 June 2014

Dear Ms. Sheena,

Thank you for taking the time to share your guest experence. I am pleased to hear you had a pleasant stay and that our team made you feel welcome. Thank you again for joining us this Summer and we hope to see you again in Dallas soon!

Have a wonderful weekend,

Traci

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Reviewed 2 June 2014

I had stayed all around this hotel in the past, but had never noticed this property tucked away. It was very quiet, secure, and comfortable. The room was very clean and nice, and the bed large and comfortable. Plus, the hot breakfast was more than adequate. Air temp control was pinpointed by a digital thermostat, which added to the comfort. I will certainly stay here again.

  • Stayed: May 2014, travelled solo
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Thank bcbennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this reviewResponded 21 June 2014

Dear Guest,

Thank you for being our guest this June and also sharing your guest experience! Our guest satisfaction is important to us and I am pleased you had a great experience.

We hope you welcome you back again on your next trip to Dallas!

Thank you again,

Traci

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Reviewed 30 May 2014

I really loved my stay here. The suite was equipped with everything to make me feel at home, even a fireplace. I did not want to check out. I did not make it over to the breakfast Buffet in time which was also a plus.

  • Stayed: May 2014, travelled solo
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Thank Tovah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

Stayed here on business for a few days. Room was an efficiency so I could cook and store food as well as full office and living room setup. Neighborhood surrounding hotel was a little rough although the employees were more than helpful. Offered complimentary breakfast and dinner service. No complaints here.

Room Tip: none, rooms are separate as building is not the typical highrise.
  • Stayed: April 2014, travelled on business
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Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Somewhat sketchy neighborhood - the front desk insisted on driving us over to the convenience store, which was only across the street. That was our first clue. Our first 2 bedroom suite did not have a bedroom door on one of the bedrooms so the bed was open and facing the couch. Nice front desk lady moved us to another room. It was much better for our family... Well, other than a nasty burned up bathrobe on the back of the bathroom door, along with some miscellaneous trash in a couple of the rooms. Nice pool area and fair "dinner" and drinks each evening. In the end, we decided this must be a property that had not been included in any of the recent updates. Next extended stay, we will look for another property but not necessarily steer away from Residence Inn, just this one.

  • Stayed: April 2014, travelled with family
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Thank beenhereloveit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this reviewResponded 16 May 2014

Dear Guest,

Thank you for sharing your comments and feedback regarding your stay. Our guest satisfaction is important to us. I am disappointed to hear that your guest experience was not to your satisfaction or our standards. We will address the areas you mentioned in your comments so that we can provide a more enjoyable experience in the future. Please accept my apologies and I hope we can regain your trust.

Sincerely,

Traci

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Reviewed 10 May 2014 via mobile

Very near I35E, this hotel makes for a pleasant stay when one has a relatively large family. The 2 room suite is smaller than other Residence Inn and a little bit dated. However, the staff tries their best, which makes this a 3 star property.

Stayed: May 2014, travelled with family
Thank Houstonian88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traci R, General Manager at Residence Inn Dallas Market Center, responded to this reviewResponded 12 May 2014

Dear Guest,

Thank you for being our guests this last weekend. We appreciate you taking the time to share your guest experience and feedback.

Your feedback is important to us and helps us to improve our guest experience. Our property will be going through a room renovation toward the end of the year so I hope you will try us again once we complete an update to our guest accommodations.

Thank you again and have a wonderful day!

Traci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Dallas Market Center

Address: 6950 N Stemmons Fwy, Dallas, TX 75247-5108
Region: United States > Texas > Dallas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #85 of 205 Hotels in Dallas
Price Range: £99 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Market Center 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Residence Inn Dallas Market Hotel Dallas
Dallas Residence Inn

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