We stayed in the 1 bedroom queen suite for 3 nights for our 5 year Anniversary trip (10/31-11/3/13). My husband and I loved it except for 2 issues: internet & elevators which I'll go into detail later. The front desk service was quick, easy and super friendly. We used both the valet service ($24/day + tax) & shuttle service (free & goes until 11 pm) were easy and convenient. There was a large wedding (or two) occurring at the hotel during our stay and even with all the madness the longest we waited for someone to help us was a minute. There is an evening reception (Happy Hour) in the lounge with free beer and wine between 5:30-6:30 pm. We don't do beer or wine but since it's a full bar we ordered a cocktail and although the bartender didn't know how to make the drink we wanted he was very receptive on how to make it and we only had to $3,which for us it might as well have been free!
The complimentary breakfast was nice, there were eggs all 3 mornings with either sausage or bacon. I recommend staying away from the french toast and waffles, I'm not sure why but they both tasted like cardboard, disappointing but the eggs were good. There was also oatmeal, English muffins, cereal, etc. Note: on a busy morning (like Sunday) you might have a hard time finding a place in the lounge area to sit. This wasn't a big deal for us, we just went back to our room where it was quiet. The acoustics in the lounge area makes voices echo so when there are a large amount of people it can be overwhelming if you're not use to so much noise.
Our suite was better than I expected. It was complete and fully stocked kitchen including full size stove, fridge, dishwasher, utensils, pots & pans. We were on the 17th floor with a view of the Adolphus Hotel next door and AT&T World Headquarters across the street (I recommend going to see Golden Boy, he's a marvel). The blinds open but I don't recommend trying to pull them up, they didn't work for us and the windows could use some cleaning but there was still plenty of light coming in. Note: The walls are a little thin if you happen to have a rowdy group on your floor. We lucked out and didn't have to deal with any issues until the last night and it was off/on so I just ignored the youngsters vs calling front desk to complain. Eventually (around 5 am) they went to sleep. My husband didn't hear them at all, so if you're a light sleeper like me I recommend bringing ear plugs just in case.
The only reason I can't give this hotel a 5 out of 5 are because of the internet & the elevators. Although AT&T's World Headquarters are across the street their internet was a bit shotty. It was simple enough to connect to but the service kept dropping which was annoying but then again it's free. The elevators are best when it's not busy. On the ground floor you'll see a bank of 6 elevators but there's a sign that says only 3 are working and once you get to other floors you only see a bank of 4 elevators. The lights above the elevator doors didn't seem to be working but they did ding so that let you know an elevator was going to open (eventually). We used all three working elevators and they all took an extra 15-20 seconds to open once you landed on the floor you needed. If you're not a patient person, during the busy times, the elevators will drive you batty.
- Official Description (provided by the hotel):
- Magnolia Hotel Dallas Downtown is a downtown Dallas, Texas hotel near American Airlines Center. This boutique hotel offers extended stay accommodations, corporate lodging, and venues for weddings & meetings. ... more less
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- Also Known As:
- Magnolia Hotel Dallas
- Dallas Magnolia Hotel