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“Excellent hotel with lots of extras”

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Magnolia Hotel Dallas Downtown
Ranked #14 of 203 Hotels in Dallas
Certificate of Excellence
HERMON
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel with lots of extras”
Reviewed 31 May 2014

Excellent hotel with complimentary breakfast, happy hour, and evening cookies. The suite was larger than some of my past apartments. The restaurant food was surprisingly good. I ate dinner there two nights. Staff was attentive and pleasant.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SHEILA Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, 4 June 2014
What a great review! I've shared it with the staff and we hope to have you back soon - we think you're attentive and pleasant, and we want more. See you next time -

Cheers,
Ryan
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3,314 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (707)
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Radnor, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2014

We stayed at The Magnolia for 2 nights while attending a wedding on May 10. The property is very conveniently located within walking distance of most major restaurants, shopping and also the Sixth Floor Museum. Our room was very clean, nicely appointed and quiet. The staff and overall service level was first class. A delicious, full buffet breakfast was included in the room rate. There have been many reviews commenting on the slow elevators. Our experience was that the elevators are a bit slow, but not impossibly so. It's only a minor inconvenience and the management is working on upgrading the equipment. Additionally, as a generous concession to hotel guests for their patience and understanding, select wine and beer are served complimentary in the cocktail lounge during happy hour. Overall, this hotel is a great choice for those staying in downtown Dallas, offering a first class experience at a very competitive price.

Room Tip: We were located on the 6th floor facing the park-like courtyard at the rear of the hotel. The room w...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank taz205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, 4 June 2014
Thank you for staying with us and for reviewing your experience. We love being a part of these celebrations, and to have a group of folks as nice as you stay, and take advantage of all our amenities, just means the world to us. We hope to have you back soon -

Cheers,
Ryan
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Fort Worth, Texas
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 May 2014

My friend and I stayed there for a 'ladies day'. As we were checking in the hotel staff informed us that they had to make a change in our reservation and to our delight it was a suite, the only double queen suite in the hotel. Loved everything about our stay. The food in the bar/restaurant, the cookie hour, the happy hour, the huge breakfast buffet. The hotel was packed and we still received excellent service. And, the building itself was a treat, true historical Texas landmark. Plus it's only about 3 blocks to the Downtown Neiman Marcus. Our view was spectacular! We will go back.

Room Tip: The front of the building faces Reunion Arena. you get a light show that's awesome.
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beverly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, 29 May 2014
Hey Beverly B,

Go ladies go! We're glad you had a good time and we appreciate the review - we look forward to the next occasion -

Till then,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midland, Texas
1 review
Reviewed 27 May 2014

First the reason we chose this hotel was because it was historic and well it was! Very neat! The room was very small but expected and loved the view out of the windows! We stayed on the 19th floor. Elevator wait was long but that was expected. It took almost an hour for our bags to come up to our room, that was quite annoying. There was a wet sport by the bathroom, GROSS and hair on the tub that was not ours, EW. I would say it was just ok, location is great of course but I don't know if I will ever come back. Maybe just maybe I would give this hotel another chance but for sure when the elevators are fixed!!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valerie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, 29 May 2014
Hey Valerie V,

Thank you for choosing to stay with us, thank you for reviewing, and thank you for your feedback. Your comments in regards to elevator service and room cleanliness have been noted and addressed where possible. We appreciate our guest's patience as we work to enhance the elevators.

We do hope to have you back -

Regards,
Ryan
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New Orleans, Louisiana
1 review
Reviewed 27 May 2014

I was visiting Dallas last week on business and checked into the Magnolia late in the evening. A very helpful lady named Shea was able to make me happy and glad that I picked this hotel. She was efficient and polite and was able to offer me several wonderful ideas of attractions to visit while in town. If the rest of the staff ( which I did not have a lot of interaction with) are as helpful as Shea, the management should be commented on the training of their personnel.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, 29 May 2014
Hey Jim B,

Shea is that kind of person. I've shared this review with the staff and we appreciate the kind words and observant remarks. We hope to have you back soon -

Cheers,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rockwall Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 May 2014

Stayed for a special event and this was the closest hotel. Parking is a nightmare. Valet not staffed enough and took 20 minutes mid day to park, check in took just as long and then had to wait 30 minutes for clothes to come up, causing us to be late to the venue. For an old hotel the beds were comfortable and clean, but the AC whined loudly all night and kept us awake. Front desk did not tell us about happy hour or what the tickets were for or where to go. We had a party of about 10 rooms and half of us didn't know or didn't receive tickets. Breakfast was way over crowded and poorly prepared. There was no place to sit, and no one picking up dishes, that were being cleared by the guest in order to find a place to sit. Hotel location good, staff very poorly managed. Retrieving cars takes almost an hour, and is very unorganized. Valet is $24 per car, elevators very slow and always overfull. Only good thing about this hotel is the view at night, the rest although is an attempt to be quality brought back to life with a refurbished hotel, there is truly no convenience to it. There are a lot of nickel and dime fees that add up to about $30 extra dollars a night not including valet. Unless your REALLY need to be downtown in that area, or you have all the time in the world, find a better option.

Room Tip: although being on the upper floors gives you a great view of Dallas at night, the wait on the elevat...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A3rdgenrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, 29 May 2014
Dear A3rdgenrn,

Your concerns have been addressed to the appropriate parties and we have noted your experience in our database. Thank you for taking the time to review your stay with us, and offering us a chance to continue improving our customer service.

Best,
Ryan
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Olivehurst, California
Level Contributor
4 reviews
4 hotel reviews
Reviewed 26 May 2014

Nothing spectacular about my recent stay. I've been here before for work and it is very convenient for me to stay and get to the office there in Dallas. My room was small but it was clean and comfortable. Bathroom was quite large and tub was roomy. I know there are better ones so stay out of any room that ends in 26. The staff is very friendly and the cookies at night are a nice touch. Valet parking is expensive so park in the parking garage a block up the road on the right.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan E, Public Relations Manager at Magnolia Hotel Dallas Downtown, responded to this review, 29 May 2014
Hey Steve M,

Thanks for coming back! We appreciate you staying with us and reviewing -

We hope to have you back soon -

Best,
Ryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Magnolia Hotel Dallas Downtown

Property: Magnolia Hotel Dallas Downtown
Address: 1401 Commerce Street, Dallas, TX 75201-4901
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Dallas
#11 Luxury Hotel in Dallas
#11 Business Hotel in Dallas
#34 Family Hotel in Dallas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Magnolia Hotel Dallas Downtown 4*
Number of rooms: 325
Official Description (provided by the hotel):
Magnolia Hotel Dallas Downtown is a downtown Dallas, Texas hotel near American Airlines Center. This boutique hotel offers extended stay accommodations, corporate lodging, and venues for weddings & meetings. ... more   less 
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Also Known As:
Magnolia Hotel Dallas
Dallas Magnolia Hotel

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