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“Good One Night Stay!!”

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Candlewood Suites Dallas-By the Galleria
Ranked #95 of 201 Hotels in Dallas
Philadelphia, Pennsylvania
Level Contributor
67 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Good One Night Stay!!”
4 of 5 bubbles Reviewed 5 August 2012

This is my first time ever staying at a Candlewood Suites Hotel. Well I stayed here only for one night and let me tell you. I enjoyed my stay and I would stay here again if I ever had the chance. Close to shopping at the Galleria Mall and other shops.

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank russ6212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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69 reviews from our community

Traveller rating
    20
    22
    15
    7
    5
See reviews for
12
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11
30
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
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  • German first
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  • Any
English first
Jacksonville, FL
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 9 July 2012

This particular location has not yet been remodeled though we hear it will be done in August, so it is a little dated. The staff is friendly but not as knowledgable and outgoing as we have experienced elsewhere. The room was clean but had a little smell to them of too much cooking and maybe smoke. The trash in the hallway piles up and smells the entire floor before they take it out. Overall I am not impressed with anything here so far. The area is pretty decent. We are by a nice mall, Galleria, and tons of restaurants are just two exits away so that's a plus. With the Texas heat I wish they'd have shaded spots to park under.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Dallas-By the Galleria, responded to this review, 26 July 2012
Dear Jennifer N,

Thank you for taking the time to relay your comments regarding our property during your recent stay. We are glad you found our location convenient. I am very sorry we fell short of your expectations. I have taken note of your comments regarding the hallways and the staff. We will certainly look into these. Your feedback is highly appreciated as this is our best resource for improving our property.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 21 January 2012

I always stay in this hotel everytime I am in a business trip to Dallas.Best thing about this place is the friendly staff available 24/7, close proximity to the Galleria Mall and loads of other restaurants. Since I travel frequently I get free upgrade to a large one bedroom suite.They also have a nice collections of movies which one can rent for free at the front desk and have couple of Indian channels in the channel list.Though the gym isn't too fancy they provide free admission to a nice gym on the other side of the road.Overall a nice place at a affordable rate.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashu D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridgeshire
Level Contributor
110 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed 3 January 2012

Used 5K award points for a one night stay. Got upgraded to a larger room and got to spin a wheel at the front desk fro a freebie-3$ to spend in the cupboard. Staff very helpful and friendly room and hotel clean. IMHO the area is OK -though I did not wander the streets at night!
Very close to the mall so loads of shops and eats.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ourunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abilene, TX
Level Contributor
294 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 bubbles Reviewed 11 October 2011

Excellent front desk service. Clean. But - a little scary. Best rate I could find near the Galleria, but I was not comfortable with the location and did not feel 100% safe. I would not recommend to a friend, so I can't reccomend to you. Pay a little more and stay at another proprty nearby.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MangaMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 19 September 2011

Stayed 3 nights, clean, $61 per night was upgraded to a nice suite. Nothing too fancy. Two blocks to the Galleria, lots of restaurants around.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank tjfmsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, Louisiana
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 24 March 2011

We stayed here for a weekend visit with my Priority Club points. It was a nice hotel budget friendly hotel. Though it doesn't have many frills. The rooms were clean and the kitchenette was very useful. The bed was very comfortable too. We had a non-smoking room that smelled like it had been recently smoked in and had burns on the curtain so I wasn't crazy about that but I sprayed the room down with some air freshener and that helped. All in all, if you need a budget stay I would recommend this hotel.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sugar32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Dallas-By the Galleria

Property: Candlewood Suites Dallas-By the Galleria
Address: 13939 Noel Road, Dallas, TX 75240-7366
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #95 of 201 Hotels in Dallas
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Candlewood Suites Dallas-By the Galleria 2.5*
Number of rooms: 134
Official Description (provided by the hotel):
We completed our $1.8 Million Dollar Renovation in 2013! Check in and Check us out! At the Candlewood Suites Dallas by the Galleria, we put the amenities where they really count: in your room. Big, built for comfort or extended stay, it is the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Rates include complimentary High Speed Wireless Internet, Local Phone Calls and FREE Guest Laundry Facility. Relax in the overstuffed recliner while you enjoy a complimentary movie from our lending library on your DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. This setting is the perfect choice for business or leisure travelers. Pets allowed with a non refundable fee. $15.00 for the 1st night, $10.00 each additional night, not to exceed $150.00. One pet allowed per suite, must weigh less than 50 lbs. Pet agreement must be signed at check in. ... more   less 
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Also Known As:
Candlewood Suites - Dallas By The Galleria Hotel Dallas
Candlewood Dallas
Dallas Candlewood Suites

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