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“Exellent service”
Review of The Joule, Dallas

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The Joule, Dallas
Ranked #15 of 207 Hotels in Dallas
Certificate of Excellence
Reviewed 14 January 2014

Gem of a hotel, wish I had known about it earlier. Great ambiance, they have a courtesy car which took us to Nobu and back at the cresent. everyone at the hotel always had a smiling face so it was a pleasure staying at this hotel. Rooms were clean and modern.

  • Stayed: December 2013, travelled with family
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2  Thank lost_in_translation3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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543 - 549 of 1,120 reviews

Reviewed 13 January 2014

PERFECT FOR VACATION OR STAY-CATION! The moment you pull up, till you checkout! Grade A service! Valet guys were extremely friendly and welcoming. Guest services always had a smile and had the best recommendations. The car service at the Joule offered a ride to and from your destination was great. The rooms were on par with any 5 star hotels. Wish that the pool was still open during to the public during the cold seasons, but everything about this place was wonderful!

Room Tip: Room #1207 had a great view of the clock tower that lights up at night. Great sunlight for the day t...
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  • Stayed: January 2014, travelled as a couple
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1  Thank Cali_texan41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

A state of the art room, excellent service and an unsolicited free upgrade . No charge for a late check out and very friendly staff made for a great stay. I will definitely stay here again.
Tony
Sydney Australia

  • Stayed: January 2014, travelled with family
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1  Thank TonyAbrahamson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

The best customer service. Every request is granted, anticipated and delivered.
One of the best run and managed Hotels we have ever stayed at.
We have traveled all over the world. Great
location.
Prefer the rooms located in the tower where the spa is. Restaurant was great. Only thing I missed was no coffee maker in the room.

Stayed: January 2014, travelled on business
Thank capstick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014 via mobile

I stayed at the joule for a night get away, it is a nice hotel and room are very clean, the location is not great but they offer shuttle service to uptwon, the coffee shop is not great and. bit over priced. overall the experience was a good one

  • Stayed: November 2013
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Thank nenajal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2013

i absolutely LOVE this hotel. from the time you pull up to the door to the time you step back out and say good bye the service, staff and food is 5star plus! such a great hotel with wonderful rooms, great views even fabulous linen. love the new look and feel of this hotel. a true diamond hotel.

Room Tip: great for business or romance!
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  • Stayed: December 2013, travelled on business
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Thank Zarijazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2013

I stayed at the Joule last night. Dallas was in the midst of a once every few years storm. The weather was incredibly cold as it had rained and the streets were coated with ice. In the middle of the night, I was awakened by a fire alarm at 3 AM.

Unfortunately the fire was real as a fairly serious electrical fire had emerged right by the front door. It was not in the hotel per se but immeadiately adjacent.

The staff was incredible. They made the most of a very difficult situation as we waited for 100+ firefighters to try and put out the fire.

They arranged for blankets and pillows, set up a coffee stand, handed out fruit and cliff bars, and ultimately arranged for all guests to get rooms at a nearby hotel. They did this all with an incredibly positive, professional and caring attitude.

I think adversity often tells you quite a bit and the staff of the Joule were quite simply amazing.

  • Stayed: December 2013, travelled on business
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2  Thank CardinalRK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Joule, Dallas

Address: 1530 Main St, Dallas, TX 75201-4804
Phone Number:
Region: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dallas
#4 Business Hotel in Dallas
#8 Spa Hotel in Dallas
#12 Luxury Hotel in Dallas
Price Range: £183 - £358 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Joule, Dallas 4.5*
Number of rooms: 160
Official Description (provided by the hotel):
The Joule Hotel, named for the international unit of energy, is the stunning product of a revitalized 1920's neo-gothic landmark Dallas building, three restored buildings of 1930's vintage, and several new structures. A visual masterpiece from award-winning designer Adam D. Tihany, the hotel creates a tasteful union of old world quality and contemporary design, while densely populated throughout by museum quality artwork from names including Tony Cragg, Tony Tasset, Andy Warhol and Richard Phillips. In addition to new guest rooms, spectacular multi-story penthouses and bespoke lobby experience, the property includes an impressive glass-fronted rooftop cantilevered pool, subterranean spa, rooftop terrace with glass pavilion, beautiful event spaces, first-class dining, vibrant cocktail destinations and one-of-a-kind shopping experiences. The Joule is an artfully delivered experience set in the heart of downtown, adjacent to the flagship Neiman Marcus and within walking distance of the Dallas Arts District. ... more   less 
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Also Known As:
The Joule, Dallas Hotel Dallas
The Joule Hotel Dallas

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