Ok, so maybe our expectations were too high. But this wasn't quite as chic or posh as we anticipated. The lobby, although it was small and narrow did contain some great artwork. However, I didn't quite get the point of the giant cogged wheel (I am sure that there is some story) or the long (very long) wooden reading table that took up a good portion of the lobby. It just didn't seem to fit with the theme. But, then again, maybe there was no sort of decorating theme? The room (a suite on the 5th floor) however , was nicely appointed in a modern deco theme that ran fluidly throughout the 2 room suite. My only complaint was that the furniture was dark wood and the carpet was dark- which made the already small (and somewhat cluttered) space seem even more boxed in.
The hotel is in a good overall downtown location just a few steps from Neiman Marcus and some great restaurants and a short car ride to The Convention Center. But downtown also means noisy especially in a hotel with windows that aren't very soundproof. Don't book a room that overlooks Main Street! The noise from the street kept us awake all night. There were at least 8 ambulances that drove by in the early morning hours, all with their sirens blaring and lights flashing!
So, not only will you be sleep deprived after staying at this hotel, but you will also be disappointed in the service. After we checked into the hotel we were somewhat on our own. The sofa bed, that the staff had assured us would be unfolded and turned down upon our arrival, was not even touched. They could have at least brought us some linens or something. The elevators (3 very small ones) were surprisingly slow. We waited for at least 10 minutes for an elevator to take us to our room. In fact, there was quite a large crowd that had gathered by the time the elevator arrived. Several people, tired of waiting, had already taken to the stairs. If I didn't have my luggage to carry, I would have most certainly followed their lead.
The whole vibe at this hotel was just weird. I can't really describe it in words. But, it was somewhat dreary. The people seemed angry and aloof. I don't think that I've experienced this at any other hotel in Dallas- not the Crescent Hotel, the Omni, not even the Mansion. It wasn't even like a snobbiness , it was just a cloud of gloom.
And to top off our already not so great service, the valet brought my car back with a flat tire!
- Official Description (provided by the hotel):
- The Joule Hotel, named for the international unit of energy, is the stunning product of a revitalized 1920's neo-gothic landmark Dallas building, three restored buildings of 1930's vintage, and several new structures. A visual masterpiece from award-winning designer Adam D. Tihany, the hotel creates a tasteful union of old world quality and contemporary design, while densely populated throughout by museum quality artwork from names including Tony Cragg, Tony Tasset, Andy Warhol and Richard Phillips. In addition to new guest rooms, spectacular multi-story penthouses and bespoke lobby experience, the property includes an impressive glass-fronted rooftop cantilevered pool, subterranean spa, rooftop terrace with glass pavilion, beautiful event spaces, first-class dining, vibrant cocktail destinations and one-of-a-kind shopping experiences. The Joule is an artfully delivered experience set in the heart of downtown, adjacent to the flagship Neiman Marcus and within walking distance of the Dallas Arts District. ... more less
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- Also Known As:
- The Joule, Dallas Hotel Dallas
- The Joule Hotel Dallas