The Hotel was pleasant enough but the limited elevator capacity makes for a tough time getting up and down during peak hours of our convention. The maid service was also not able to accomodate us daily because the hotel was at capacity. So, out of six nights, two we did not receive maid service..............and we were not told in advance. We just walked into our room after a long work day and it was a mess.
Mostly I write this to tell you to beware of the gift shop manager. He is creepy and sneaky.
I purchased an item for 12.99 and he rang it up for 14.99...................when I questioned him he corrected it and then the total came out to 14.09 YET when he ran my credit card he ran it for 14.96.......................I guess the gift shop is operated separately from the Hotel but it is a poor reflection on them when its time to write a review.
- Official Description (provided by the hotel):
- Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more less
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