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“Great stay-once again.” 5 of 5 bubbles
Review of The Adolphus

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The Adolphus
Ranked #17 of 200 Hotels in Dallas
Certificate of Excellence
Nashville, Tennessee
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great stay-once again.”
5 of 5 bubbles Reviewed 7 March 2014

I believe the Adolphus has to be my favorite hotel. We stayed there once again last weekend. The location is great, close to the convention center, there is a CVS pharmacy within a block, there is a 7-11 right on the corner, there is also an Avis/Budget counter right in the parking garage. The rooms are nice and well maintained. Housekeeping did a great job each day. We stayed on the 6th floor, with a street view. Quiet room as well. Sometimes there is a wait for the elevator but never to long. The front desk is friendly and helpful. The courtesy car drive-Barry-was accommodating as well. We didn’t use the restaurant. We were able to get ATT wifi in the room on my daughter’s cell phone at no cost. For checking emails I did use the business center and it worked well. This is our 3rd stay here and hope to stay here again next time we are in Dallas.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank clbl999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidDavis, Director of Public Relations at The Adolphus, responded to this review, 8 March 2014
Dear Guest,

We appreciate your highlighting our unique attributes, which you have come to experience firsthand after several stays. It is helpful for other travelers to know that we do have a terrific location, helpful amenities, and comfortable accommodations that keep guests coming back.

Thank you for letting us know you are pleased, time after time.

Best,

David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,524 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (525)
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English first
Corpus Christi, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 March 2014

If you are looking for a great place to stay, the Aldophus is a perfect fit. Great restaurants including the Walt Garrison Bar & Grill. Located downtown Dallas, you are close to many things to do. Shopping and the Great Arts District blocks away!

The staff at the Aldophus are wonderful - especially the staff that greets you upon arrival. Just a worrying free stay!

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidDavis, Director of Public Relations at The Adolphus, responded to this review, 8 March 2014
Dear Gina,

You are most kind to share your insight about The Adolphus.

Our management and staff appreciate your many compliments and praise.

We hope you will return soon.

Thank you!

Cordially,

David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Ramon, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 March 2014

This was my first chance to stay at the Adolphus in Dallas. I found it an excellent value. The service provided by the staff was friendly and they projected the feeling that they really appreciated my business. The room was what I would expect of this type of hotel. The one thing that did surprise me was the quality of the food served during our business conference. It was the best buffet food that I can remember. I didn't have the chance to eat in the hotel restaurant, but if the conference food was that good, the restaurant food must be outstanding.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RJBjr2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidDavis, Director of Public Relations at The Adolphus, responded to this review, 2 March 2014
Dear Guest,

Yes, The Adolphus offers incredible value and warm hospitality extended by a staff who truly cares about your comfort.

And The Adolphus is known throughout the world for its extraordinary cuisine prepared by a team of superbly trained chefs.

Thank you for recognizing these qualities about our hotel.

We look forward to welcoming you back soon.

Kind regards,

David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monroe, ct
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 February 2014 via mobile

We chose The Adolphus solely because it was the wedding reception venue. It is gorgeous! My only personal complaint was too few outlets. The hotel is old and maybe that is why. Some of the floors were not flat and that gave it character knowing it's an old hotel. The interior of the room was decorated very nicely. The bathroom was fantastic. Kind of reminded me of a NYC or Boston brownstone ...old building but interior up to date. We were there for my nephew's wedding and was hardly in the room. We encountered staff from front desk, concierge, housekeeping, taxi service, restaurant staff, and all the people working the reception. This was the best party I have ever been to in my life. The areas the hotel covered were superior to any I have encountered. I have a catering biz in CT and offered our table server a job and gave him a $40 tip because he was that good. I have never spent 2 days in one place and only had extremely high praise for all the staff. We had breakfast in the Bistro and had the same excellent service. The food...OMG..was exceptional at the wedding and the Bistro and the room service breakfast.

Stayed February 2014, travelled with family
Helpful?
1 Thank Sondra McDonald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidDavis, Director of Public Relations at The Adolphus, responded to this review, 26 February 2014
Dear Guest,

Thank you so much for your many compliments and observations. We take both to heart.

Our management and staff love creating experiences that last a lifetime. Wedding receptions are one of our specialties.

You are most kind to take the time to praise our staff. They appreciate knowing that they made you feel welcome and at home.

We hope you will come back to see us, again, very soon.

Warmest regards,

David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford, Texas
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

I had the best time at the hotel. the rooms were clean and my family enjoyed themselves. When we walked in we were welcomed nicely and the check in process was great. Same happened for our check out. We would like to stay here again.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EleazarR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidDavis, Director of Public Relations at The Adolphus, responded to this review, 25 February 2014
Dear Guest,

You are most kind.

Our staff appreciates knowing that they are helping to create wonderful family experiences.

May you return often to relive your happy memories of The Adolphus.

Warmest regards,

David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ringoes, NJ
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

I stayed here for 3 nights as part of a conference. The room and bathroom were comfortable and tasteful. The climate control in the room worked well and the internet was good. All the food served at the hotel was GREAT. The reason I'm only rating this a 4 is that that the hallway smelled sort of septic-y for the whole time (perhaps something related to age?), and the rooms often didn't get made up until mid-afternoon. Especially when I'm traveling for business and need to come back to my room to do a little work or make some calls, the unmade bed bothers me. The common areas of the hotel are quite nice, and if you're staying here, it's a good place to meet up. I'd definitely recommend this hotel. I had a room with a view of the air shaft but it was very quiet. Also, there are plenty of well-functioning elevators -- not always a given in these older hotels.

Room Tip: If you hate street noise, there are a lot of rooms that face the air shafts.
See more room tips
  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank GardenStateThree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidDavis, Director of Public Relations at The Adolphus, responded to this review, 23 February 2014
Dear Guest,

Thank you for your compliments. We also appreciate your taking the time to let us know what disappointed you. You can be sure that these issues are being addressed.

Kindest regards,

David
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardston, Alberta, Canada
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

We stayed in this wonderful hotel for four nights while on business in Dallas. Our suite was very comfortable, the beds we so comfortable that you just didn't want to get out of them. The service and staff were very friendly, knowledgable and all seemed to take pride in working in this hotel. They all seemed to have a very positive attitude which showed in their service and presentation. I strongly recommend the room service, it's very well priced, the food is fantastic and it all comes elegantly served on a fold out table, silverware and flowers etc. The hotel itself is an old beautiful building that has been tasteful added on to and upgraded to modern conveniences without loosing the style and elegance of the original. There is underground parking and free wifi. This is a great hotel for couples or business, perhaps not for families with kids. We would definitely stay here again.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidDavis, Director of Public Relations at The Adolphus, responded to this review, 23 February 2014
Dear Guest,

We are most grateful for your kind words and enthusiastic recommendation.

Our management and staff appreciate your taking the time to highlight our amenities and what impresses you most about The Adolphus.

All of us wish you the best in your travels and hope you will return to The Adolphus very soon.

Warm regards,

David
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Adolphus

Property: The Adolphus
Address: 1321 Commerce St, Dallas, TX 75202-4294 (Formerly Adolphus Hotel)
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #17 of 200 Hotels in Dallas
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Adolphus 4*
Number of rooms: 407
Official Description (provided by the hotel):
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more   less 
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