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“Loved the Adolphus!!”
Review of The Adolphus

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The Adolphus
Ranked #18 of 203 Hotels in Dallas
Certificate of Excellence
Kent, England
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“Loved the Adolphus!!”
Reviewed 30 January 2007

We stayed at the Adolphus for 4 nights and received an absolutely impeccable service. The hotel is located in the middle of Dallas & approximately a 10-15 minute walk from the West End (tourist area). We ate at the Yo Ranch Steakhouse which had a great menu but was slightly overpriced due to being in the West End. Trail riding at the Beaumont Ranch was great, beautiful scenery and about £40 for 2 people for an hour of riding. I would also recommend visiting the Dallas Aquarium and the Sixth Floor Museum (old Texas Book Depository building). The Reunion Tower (Hyatt Regency Hotel) is also a must. The building is shaped like a microphone and the sphere on top (about 50 floors up) containing the bar & restaurant revolves so you can see across the whole city, very pretty at night.
We didn't eat in any of the hotel restaurants as we wanted to eat out due to only being in town for 4 nights but there were 3 to choose from should you so wish to. We did have room service & the food was delicious & reasonably priced. Do not be put off by the high-class & extremely plush decor, there is no snobbiness in this establishment at all. The concierges & doormen assisted us with nearly everything on our visit, hiring a car, locating a ranch for trail riding, numerous suggestions of restaurants for every type of cuisine you can imagine - they are all worth their weight in gold & saved us a lot of time!! We stayed Fri-Mon and got the first 2 nights for about £65/room/night rising to £120/room/night for Sun & Mon, definitely value for money. I would advise anyone going to Dallas to stay at the Adolphus and will definitely be booking in again if we return to the city.

Stayed January 2007
Helpful?
8 Thank AdiMere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Ponder, Texas
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 December 2006

First let me preface my review with this fact: My usual hotel stays are in Quality, Comfort or Clarion Hotels. We chose the Adolphus, on the recommendation of friends, for our 20th anniversary. My husband and I stayed December 22 and 23 in a junior suite on the 19th floor. I made reservations through the Hotel Adolphus website, with a rate of $149.00 per night for a Jr. Suite, and I had three special requests; on an upper floor, with six pillows on the bed, and early check-in. All three requests were accomodated.

We drove down to Dallas and arrived at 11am. We drove in and our luggage was unloaded by the doorman who asked our name and then used it each time he addressed us from then on. This really impressed me that he was able to remember our name each time he saw us over the next two days! A bellman waited as we checked in, this took about 10 minutes as there was a line of people checking out, and then after we came out of line he asked us our room number and said he would meet us upstairs. We rode the escalators up into a fantastically beautiful lobby. Dark wood paneling, tapestries on the walls, chandeliers, Queen Anne chairs and furniture everywhere and the most exquisite grand piano I have ever seen. (I later found out from one of the staff that it is a 19th century Steinway and was once owned by the Guggenheim Family) Each day during "Tea Time" a young Asian lady was playing and the piano sounds incredible. You don't have to take tea to sit and listen, there are plenty of places to sit and relax in the "living room" area of the lobby. It feels so refined to just sit on a sofa and listen to the music.

The elevators are quick, we never waited more than a minute the entire week-end, and we met our bellman at our room. He placed the suitcase, showed us how to adjust the room temperature and a few other things, asked us if we had any questions and offered to have ice brought up. (Ice is complimentary, but has to be brought to your room because there are no ice machines to go and get it yourself)

The suite is HUGE. The view was only of Commerce Street and other buildings, but better than most other hotels I have ever been in. Now for the room itself. It was lovely and luxurious. The living area has a sofa and chair and a mini-bar(Prices are steep here- $6.00 for a litre of Fiji water and $2.00 for a Snickers bar. Fortunately, there is an Urban Market less than 2 blocks away for snacks) and a small dining table and chairs. The closet is almost walk-in and the doors are mirrored and full length. The bedroom area, these two areas are separated by a waist high marble topped wall, has a king sized bed with an armoire with a large TV and DVD player and a writing desk and another chair with an ottoman. The fabrics on all the furniture are beautiful. The bedspread matches the drapes on the windows. All 6 pillows were on the bed as requested. The bed was supremely comfortable. The mattress seemed to be a pillowtop, it was very soft, and the linens were outstanding. The bed is triple sheeted and the pillows are more comfortable than any I have ever slept on, including the ones at my own house.

The bathroom is all marble and granite and the lighting is extremely flattering. I loved the lighted makeup mirror. They had a fluffy bath robe hanging on the back of the door, I called to request a second one and it arrived in less than 5 minutes!, and they give you three of each bath linen and they are of a high quality. The only downside to the bathroom is the tub itself. It was just a regular sized tub, though it did seem a little larger when you were showering because the shower rod is curved and the shower head is overhead instead of coming out of the wall, a kind of "rain shower" effect, but I wish it had been a soaking tub or even a whirlpool tub. Also, the amenities were of a very large size and smelled terrific. The soap smelled like roses. (So that the next person won't have to call Housekeeping to ask, the hairdryer is hanging in a bag in the closet. Aesthetics?)

Every staff member that we encountered was unfailingly polite and courteous. From check-in to check-out. We were given walking directions and advice from several staff members on where to go and what to see. We used their car service to see the Dallas World Aquarium, I highly recommend this attraction, and to go to dinner one night at a restaurant the concierge got reservations for us at called Dakota's. There was nothing available at the French Room on Saturday night, they had apparently been filled up for months, and he recommended Dakota's as a romantic back-up. He was right! It is beautiful. Candles and roses on the table, attentive service and the concierge, without us knowing, told them it was our anniversary and they brought us complimentary slices of chocolate cake for dessert. (FYI-don't expect to get out of this restaurant for less than $150 if you are having anything alcoholic to drink. The least expensive bottle of wine that I saw was $45).

We loved our stay here and will come back for our next major "occasion". All in all I felt like a VIP all week-end. Catered to and cared for and I just wish I could live there!

  • Liked — The incredible hotel staff
  • Disliked — Regular sized bath tubs
  • Tips/Secrets — Ask for a room on the upper floors-no traffic noise whatsoever.
  • Stayed December 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank Andrea in Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manassas, Virginia
Level 5 Contributor
53 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 19 December 2006

Stayed here on business for 4 nights-room was wonderful and comfy. Yes, I had to call room service for ice. The lobby was gorgeous, and the concierge and bellhops were very helpful.

Note: There is literally nothing to do in downtown Dallas at night. The West End is shrinking, and I was amazed at the number of empty store fronts, lack of places to eat or shop, and the number of suspicious looking people out at night. I would not recommend walking around after about 7PM.

For those people who don't like to tip, stay somewhere else. The people that work here really hustle for their tips, and deserve it. I thought the service was great.

  • Stayed November 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ddsandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 14 December 2006

This is an impressive hotel.

We arrived on Thanksgiving Day at about 6.00pm.

The acclaimed French Room was closed so we cannot give a rating on that.

The Bistro was open so we had dinner there. The Thanksgiving Day menu had finished at 6pm ( we got to the restaurant at about 6.30). Anyway, by asking nicely, the chef made an exception and we got our TDM, which was very good but frankly not memorable.

The room was huge, more like a mini-suite and very comfortable. In this respect, the hotel was excellent value for the rate we paid and the hotel's location.

Little niggles:
1. Some of the front desk staff were not the brightest kids on the block - all were polite however.
2. No ice in the room - has to be ordered from room service presumably because an ice machine in a corridor would be out of keeping with the hotel's standing.
3. We were travelling around Texas and left stuff in our car overnight so we didn't have to heave a load of bags to our room for one night. There was no access to the car except thru valet service, so every time we needed something we had to wait for the car and then pay a tip - so just make sure you take everything you need with you.

Another little tip if you're travelling by road and you don't know Dallas (like us). The instructions to get to the hotel are accurate but in the Dallas freeway traffic we missed the turn-off and it was a nightmare to get to the hotel (which in retrospect was quite easy). Recommend you have a detailed map of Central Dallas.

  • Liked — Excellnt room
  • Disliked — Access to car
  • Stayed November 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
7 Thank ROBBINGHOOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wise County, TX
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 November 2006

A friend came into town to visit for a girl's vacation and we decided to try the tea service at the Adolphus. It was an amazing experience and the Tea Captain, Michelle, made it such a wonderful experience for us! I'm not a "tea" person, but the teas she suggested were quite good, the accompanying sandwiches and sweets were delish and enjoying it all while surrounded by the gorgeous and historic Adolphus made the tea an event! I highly recommend putting on something pretty and planning on spending a long afternoon enjoying something totally different with your girlfriends, you'll leave feeling like a complete grown up.

Stayed October 2006
Helpful?
7 Thank chefsandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
memphis TN
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 November 2006

This hotel is really past it's prime. Maybe it was nice once but no longer. The air blows in through the windows and so does the noise. You can hear every vehicle that goes past. Very noisy lace with the roaring of buses and trucks. Light sleepers beware.
Also, it just has an overall worn feeling. There is no ice. You have to call room service for it. The beds are not up to the prices. Just a short distance away is the much newer Westin City Center and it can be less expensive. The Fairmont is also much superior.

  • Stayed October 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TENNNtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, MS
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 October 2006

Wonderful hotel with large room and bathrooms. I little updating is needed as a few of the room acessories are starting t show their age. I have never seen a closet that big in all my years of traveling. beautiful lobby. food is just so-so.

  • Liked — wonderful space
  • Disliked — little housekeeping is needed
  • Tips/Secrets — the rooms are large and the suites are huge!
  • Stayed October 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank mere17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Adolphus

Property: The Adolphus
Address: 1321 Commerce St, Dallas, TX 75202-4294 (Formerly Adolphus Hotel)
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #18 of 203 Hotels in Dallas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Adolphus 4*
Number of rooms: 407
Official Description (provided by the hotel):
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more   less 
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