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“Great Hotel”
Review of Grand Hyatt DFW

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Grand Hyatt DFW
Ranked #2 of 203 Hotels in Dallas
Certificate of Excellence
GreenLeadersBronze level
Edmond, Oklahoma
Level Contributor
7 reviews
6 hotel reviews
“Great Hotel”
Reviewed 31 July 2014

My wife and I stayed here for a few days before leaving on our honeymoon and we were extremely pleased with the service. Everyone treated us very well (as I have experienced at most Hyatts) and they provided us with champagne and a heavily discounted breakfast since they knew we were newlyweds. Food was very good.

Room was great and very quiet even though it is located right next to the airport. My only complaint is their TV service in terms of usability leaves a lot to be desired; it is not user friendly. With that being said most hotel chains are the same so I won't be overly critical.

  • Stayed October 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Josh E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDFW, Director of Sales at Grand Hyatt DFW, responded to this review, 2 August 2014
Thank you for the review of your stay last fall. We hope that you have a very happy first anniversary. Stay with us again in October and make it a tradition!
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2,131 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (334)
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texas
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 July 2014

This Grand Hyatt is the best Grand Hyatt I ever stayed. Super clean The front desk was very helpful. I stayed at executive suite and the size is pretty large, furniture is modern and very new. The bed is super comfortable, the roof top pool connected to the gym and has a pretty nice view of run way. Also from my room has a very good view of run way and no jet noise. I would give this hotel a 5.

  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1965shkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDFW, Director of Sales at Grand Hyatt DFW, responded to this review, 2 August 2014
Thank you for your 5-star rating! We are glad that you enjoyed your suite. It is an honor to hear you rank us as the best Grand Hyatt experience you have had as of yet. Thank you so much!
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san juan capistrano
Level Contributor
238 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 30 July 2014 via mobile

Recently on a trip out of the country my wife and I needed to stay near the DFW airport and chose the Grand Hyatt. Price was reasonable and was great to come out of customs and be right at the hotel! Check-in was easy and the room was spacious and comfortable. Bathroom was large with adequate lighting. Towels were so-so. Bed and linens were comfortable. Only one bathrobe per room. No outside noise. Our room was at the end of the hallway, (302). Was however, near the elevator. Check-out easy. Ate at the hotel restaurant . Nice place to stay if you need to do so. Like the free internet!

Stayed July 2014, travelled as a couple
Helpful?
Thank drishi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDFW, Director of Sales at Grand Hyatt DFW, responded to this review, 2 August 2014
We are so glad to hear that you enjoyed your stay. It is nice to relax before or after an international flight in our comfortable rooms. Thank you!
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Houston
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 July 2014

This was our second stay at this property. We enjoyed it just as much as the frist stay. For us watching planes take off is something we enjoy so the location is obviously unbeatable for that. The rooms are modern and comfortable (and clean but I think that is a basic). The food at the Met (we had lunch and dinner) was great (try the stake bites for lunch). But the staff in my opinion is what makes this hotel the number one in Dallas. They are attentive and go above expectations to make you feel comfortable and taken care of. We will definately be back.

Room Tip: Definately with a view of the runway
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SarahTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDFW, Director of Sales at Grand Hyatt DFW, responded to this review, 2 August 2014
Thank you for your review. We appreciate your perspective as a return guest. I am absolutely honored to hear your comments on our service and will share this with the team: "But the staff in my opinion is what makes this hotel the number one in Dallas. They are attentive and go above expectations to make you feel comfortable and taken care of. We will definitely be back."
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Tucson, Arizona
Level Contributor
263 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 28 July 2014

Coming back from Paris and fully jet-lagged, we had an overnight stay in Dallas at this hotel. Our room was so big and the bed so comfy I could have cried. Because its actually IN the airport complex, it was fairly easy to catch the shuttle to the hotel. But maybe the best part happened the next morning when the bellman took our bags directly next door (no taxi needed) and checked us in on American Airlines to our morning flight home.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank grand old girl b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDFW, Director of Sales at Grand Hyatt DFW, responded to this review, 2 August 2014
Thank you for sharing your experience. Our convenience is awesome but it is our service that really shines. Thank you for sharing the tip about how are bellmen are able to assist with luggage to the airline desks and also our concierge can assist with priority security screening.
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Washington DC, District of Columbia
Level Contributor
112 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 23 July 2014

Great hotel in all ways, particularly given that it is in the airport. The rooms are modern and large. The beds are very comfortable. And the staff is exceptional. I've stayed both here and at the Regency on property, and although both are nice, this hotel is definitely the better of the two. The dining areas are also great (although a little pricey).

Highly recommended.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank GG1072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDFW, Director of Sales at Grand Hyatt DFW, responded to this review, 2 August 2014
It is nice to hear from a frequent traveler that we continue to live up to the "Grand" name. We hope to see you again on your next trip through DFW.
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Boston, Massachusetts
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 23 July 2014

I had not stayed here in almost three years and I had forgotten what a great hotel it is! Lobby is always hopping with great bar and dinner. Rooms are outstanding with all modern electronics (centrally controlled lights, blinds etc) honor bar and comfortable bed. Got in late and ordered room service and it arrived in 20 minutes and was outstanding. Gym on top floor is one of the best with great views of the airport. Compliments to Hyatt when they give Grand title to property they always deliver. This is one of the nicer hotels in Dallas and it's at the airport.

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Dubin115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDFW, Director of Sales at Grand Hyatt DFW, responded to this review, 2 August 2014
Thank you for such high praise. We appreciate our return guests and glad we could "wow" you on your most recent stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt DFW

Property: Grand Hyatt DFW
Address: 2337 South International Parkway, P.O. Box 619045, Dallas, TX 75261-9045
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Dallas
#1 Family Hotel in Dallas
#1 Luxury Hotel in Dallas
#2 Romantic Hotel in Dallas
#10 Green Hotel in Dallas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt DFW 4*
Number of rooms: 298
Official Description (provided by the hotel):
Luxury, convenience and unsurpassed service are the standard at the Grand Hyatt DFW. The hotel is integrated into DFW International Terminal D and accessible from all DFW terminals via the SkyLink or Terminal Link systems. This luxurious hotel offers 298 elegantly appointed guest rooms, 34,000 sq. ft of meeting space, and a globally inspired dining experience. ... more   less 
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Also Known As:
Grand Hyatt Dfw Hotel Dallas
Grand Hyatt Dallas
Grand Hyatt Hotel Dallas
Hyatt Dallas
Dallas Hyatt

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