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“Enjoyed a pleasant stay.”

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Omni Dallas Hotel at Park West
Ranked #8 of 207 Hotels in Dallas
Certificate of Excellence
Reviewed 3 January 2014

We stayed at this hotel and had a nice stay. Nothing major to complaint about other than the lack of free Internet. I mean, in this day and age free Internet is a standard not an extra in most places. We got a great deal through the Internet but I would not stay here at full rate knowing I must pay for Internet.
Room service could be improved. We never got new soap and this small touches make the difference.

Room Tip: Look around for sales.
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  • Stayed: December 2013, travelled with family
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Thank DelBueno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 7 January 2014

Thank you very much for your review! I'm glad you had a nice stay. If you plan on coming back to any Omni in the future, please consider becoming a member of out Select Guest Program. It is free to you, and it offers great complimentary services such as WiFi, morning beverage delivery, newspaper of your choice each day, and much more!
I would also like to apologize for the mistake in housekeeping services and want to thank you for bringing it to our attention. Our housekeeping department is aware of this, and they have made it a point to double check for the little things you are talking about.
We do hope to have the opportunity to serve you again soon. Thanks!

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1,408 - 1,414 of 1,816 reviews

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Reviewed 2 January 2014

This hotel was a close location to the DFW (Dallas Fort Worth Airport) and still close to downtown Dallas, within viewing. It was a beautiful, quiet, relaxing hotel with GREAT service. Highly recommended!

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 6 January 2014

Thanks for the review and for choosing Omni! We're so glad you enjoyed your stay, and we cannot wait to have you back. Please let us know if there is anything we can do to make your next visit even better!

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Reviewed 31 December 2013 via mobile

All was well for us at the omni. Room was nice. Staff was friendly. The girl in the little coffee shop was incredibly sweet. It was nice staying outside of town.... Right off the highway. Easy access to things. Water is HOT. Make sure the touch it, before getting in/under it.

:)

Stayed: December 2013, travelled as a couple
Thank StacyJ33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 6 January 2014

Stacy, thank you for taking the time to share your thoughts about our hotel. I will be sure the Morsel's staff (our coffee shop) see that you enjoyed the service. Our engineering department has also taken a look at the water temperature in your guest room. Thanks for the heads up! We hope you'll come back and stay with us again.

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Reviewed 31 December 2013

This is a great location for this property, easy access to the busy freeways of Dallas! Staff is extremely great, five star! Highly recommend.We always stay at this location!!!!!!!!!Great brunch, room service is excellent as well!! Downtown location is great also we have stayed at this property.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Johnny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 6 January 2014

Thanks for the great review, Johnny! We love being in the middle of the metroplex - we're so close to everything! I'm very glad to hear you enjoy staying here, and please know that we enjoy serving you just as much. Please come visit again soon!

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Reviewed 31 December 2013

Loved this hotel! The staff was super friendly and helpful, from reservations to wait staff to desk clerks; everything was clean, elegant, and lovely. Breakfast continental buffet was delicious - be ware, the buffets close at 10:00 Heated outdoor pool, nice whirlpool inside along with a sauna and very nice fitness room. Note: If you get the Special Guest complimentary drink in the morning, check outside your door, they don't knock.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Monica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 3 January 2014

Thanks for staying with us and leaving a great review, Monica. We have shared your comments with our management staff. I apologize that our in-room dining staff did not knock upon morning beverage delivery ... we've addressed the issue, and it should no longer be a problem! Thank you again!

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Reviewed 30 December 2013

A great facility located in the heart of Dallas close to many family friendly destinations. The service was of the highest quality with a team that exceeded our expectations. The amenities are comfortable and cozy, the workout facility is first-class and the staff took exceptional care of us. Highly recommend this hotel as a stay for a family looking to be cared for, to relax and have fun in Big D.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Stephen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 3 January 2014

Stephen, thank you so much for bringing your family to stay with us in Dallas. I'm glad to hear your stay with us was great. Our staff truly does strive to make sure our guests have an extraordinary time at our hotel! Thank you again, and please stop by again soon!

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Reviewed 30 December 2013

As a select guest I was given a free upgrade to a suite. Impeccable service and flawless facilities. The Loyalty Ambassador was helpful and went out of his way to accommodate my requests. THe front desk staff was courteous and the hotel was "pet friendly", not just in name only but in the staff's interest in our dog. Not a 5 star hotel yet, but the best 4 star hotels in the business are Omni!

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Cinger55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 3 January 2014

What a compliment! I'll be sure you pass on your comments to Chris, our Loyalty Ambassador.

Being pet-friendly is definitely one of the many perks of our hotel. But other guests need not worry--we spend a long time cleaning up guest rooms after pets have stayed with us.

Thanks for choosing the Omni Park West, and we would love to have you back soon!

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Additional Information about Omni Dallas Hotel at Park West

Address: 1590 Lyndon B Johnson Fwy, Dallas, TX 75234-6031
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Dallas
#7 Business Hotel in Dallas
#9 Family Hotel in Dallas
#10 Romantic Hotel in Dallas
Price Range: £74 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Dallas Hotel at Park West 4*
Number of rooms: 337
Reservation Options:
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Also Known As:
Omni Hotel Dallas
Dallas Omni Hotel
Omni Dallas

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