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“Definitely NOT staying here again.”

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Gateway Hotel Dallas
Ranked #139 of 206 Hotels in Dallas
Reviewed 6 May 2014

Beautiful hotel..though the wall paper is peeling and the lobby reeks of natural gas or propane. Waited twenty minutes at the front desk before the manager appeared. He didn't know how to check us in so we had to wait another 10minutes for a guy named Eduardo (who was very sweet, helpful, and a gentleman). Once we got to our room, the lamp shade on the desk lamp was broke, and the couch was ripped up. The website advertised a "continental breakfast as an amenity... The breakfast they serve is ACTUALLY something you have to order and pay for in the restaurant. The manager was very rude and argued with me and seemed completely useless. The pool was locked up and the elevator was terrifying. It made screeching and grinding noises. Overall, what looked like the start of a nice stay ended up just kind of...sucking. Will NOT be staying here again..I'd rather stay at the Super 8 that's 2/3's the price and serves free breakfast

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Ramada
Thank Renee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaheer S, Manager at Gateway Hotel Dallas, responded to this reviewResponded 9 May 2014

Ms. Renee you have misunderstood the manager or the policy of this hotel.
The manager could not check you in at that moment because the key to the cash drawer at that time was with Mr Eduardo. And you were paying with cash and not with credit card. The manager did explain that to you.
We do have breakfast with a fee. Its not being useless its being truthful.
I honestly apologize for the inconvenience caused during your stay.
Thank you,

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Reviews (336)
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177 - 183 of 336 reviews

Reviewed 22 April 2014

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Ramada
Thank Karen B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jaheer S, Manager at Gateway Hotel Dallas, responded to this reviewResponded 5 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 15 April 2014

  • Stayed: April 2014, travelled with friends
    • Value
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Review collected in partnership with Ramada
Thank MrDisko
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jaheer S, Manager at Gateway Hotel Dallas, responded to this reviewResponded 5 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 April 2014

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Ramada
Thank Gregory W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jaheer S, Manager at Gateway Hotel Dallas, responded to this reviewResponded 5 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 April 2014

  • Stayed: April 2014, travelled on business
    • Value
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Review collected in partnership with Ramada
Thank Lisa K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jaheer S, Manager at Gateway Hotel Dallas, responded to this reviewResponded 5 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 April 2014

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Ayesha A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jaheer S, Manager at Gateway Hotel Dallas, responded to this reviewResponded 5 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 April 2014

  • Stayed: April 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
Thank Jacque D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jaheer S, Manager at Gateway Hotel Dallas, responded to this reviewResponded 5 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Gateway Hotel Dallas

Address: 8102 Lyndon B Johnson Fwy, Dallas, TX 75251-1304 (Formerly Ramada Dallas North)
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #139 of 206 Hotels in Dallas
Price Range: £46 - £48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gateway Hotel Dallas 3*
Number of rooms: 195
Official Description (provided by the hotel):
Clean and Affordable rooms. Let us show you our hospitality. Come enjoy your stay and leave the rest to us. ... more   less 
Reservation Options:
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Also Known As:
Ramada Dallas North Hotel Dallas

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