Dear zzzrn,
Greetings from the Holiday Inn Express & Suites Dallas (Galleria Area), TX!
We are pleased to receive feedback from one of our valued guests. We are delighted to know that you found value in our pricing and our hotel decor to be aesthetically pleasing. Inversely, we do regret to know that you were inconvenienced due to issues of soundproofing of our rooms. We aim to deliver an exemplary hotel experience to our guests so rest assured that we will forward your thoughts to our team for further enhancements.
We are hoping that despite the slight dismay, you will still consider us for your lodging needs should your travels bring you back to this area.
Kind Regards,
Gian M
Case Manager
IHGService