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“Great weekend getaway!”

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Hilton Dallas Park Cities
Ranked #41 of 212 Hotels in Dallas
Certificate of Excellence
Reviewed 2 April 2014

Just returned from Dallas & really enjoyed our stay here. Super attentive staff - Sarah at the Front Desk went above and beyond to get our rooms ready quickly for check-in, Marta from Housekeeping was very quick with our request for extra large pillows and Jordan at Valet was super helpful with breakfast recommendations at the Preston Center across the street.

Hotel location is great - walking distance to shops (don't miss Sprinkles cupcakes, the Mal Maloof boutique and True Food Kitchen). A major shout-out to the hotel lobby bar "Grain" for serving Texas-brewed lagers and IPAs. Just the perfect place to chill after a three hour bumpy flight.

Room Tip: Request a Keurig coffee maker in room.
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  • Stayed: March 2014, travelled with family
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Thank SoCalGal2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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585 - 591 of 743 reviews

Reviewed 27 March 2014

Business travel was made a little bit better staying at this Hilton. Restaurant outstanding quality of food but a little pricey. Staff courteous but not really friendly. Professional. The room quality was excellent and the thermostat actually worked as desired. I will return again if availablity exists.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank 687rudyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2014

At check in I asked the deck person to tell me my room number because he wrote it so small on my key holder I could not see it without my glasses that were in my car. He said he could not as a matter of policy for security. I was the only person standing in the lobby. So I asked him should I have the valet bring my car back to retrieve my glasses just because he wants to difficult. He finally told me. Additionally the hotel restaurant needs improvement. After dropping off my luggage I went to get something to eat. At 9 pm I was seated by hostess. There were only two other tables of diners. By 9:15 I had never been greeted by a restaurant staffer, given a glass of water nothing. I got up and went to the hostess and asked what was going on and really didn’t much of a reply. So I left.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
henry a, Front Office Manager at Hilton Dallas Park Cities, responded to this reviewResponded 30 March 2014

Thank you for taking the time to share your review. We truly value your feedback.
We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

We greatly enjoyed our long weekend here - clean, comfortable & quiet. Beautiful design of lobby, restaurant & bar area. Great location, within walking distance of shopping & restaurants. Valet parking was easy, but wish that self parking was also an option. Would highly recommend this hotel.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2014

This was my first time visiting Texas, and I was not disappointed! The staff were so friendly and helpful, from the front desk to the valet to the bar staff, everyone went above and beyond my expectations. Unfortunately, the hotel is surrounded by banks and corporate centers, so the area is pretty dark and deserted in the evenings, which isn't ideal for a young woman to be walking alone, although the front desk assured me the area was very safe. If you're trying to go downtown during the weekdays (as I was) you'll find it to be a pretty expensive taxi ride since all of the major nearby roadways have significant traffic. Not ideal for a business trip, but I would definitely come back to this property for a weekend away or shopping - although I would definitely recommend renting a car.

  • Stayed: March 2014, travelled on business
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1  Thank Stephanie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

The Hilton Park Cities Hotel is a wonderful place to stay. Located in a great part of town, it was easy to get to and we were taken care of from the moment we arrived. Beautiful hotel, very comfortable, and I would highly recommend to anyone staying in Dallas.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kathleen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014 via mobile

This Hilton property is perfectly located for a girls weekend shopping trip.

It is a boutique mid-town hotel, set-up like an urban downtown hotel. What I mean by this is there is no self parking, only valet. However, this is the only negative.

The staff is friendly and efficient, rooms spacious and clean, and Starbucks is available on site.

The location is perfect for Northpark Mall, convenient to Central Expressway and the Tollway.

I will stay here again.

Stayed: March 2014, travelled with friends
Thank clm-OKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Dallas Park Cities

Address: 5954 Luther Ln, Dallas, TX 75225-5907
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Price Range: £97 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
Hilton Dallas Park Cities is a boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 
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Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Hotel Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton

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