I recently stayed for five nights while attending a conference. The conference was split between the Hyatt and the Omni. I switched from the Hyatt a few days before the trip and I am ever glad I did. The omni greatly exceeded expectations.
The lobby is large. There are nice places to sit. There is an interesting fireplace. There is a coffee place, Morsels, that is adequate, but not great. The Owner's Box Sports Bar is great with lots of interesting places to sit, inside and out, plenty of TVs and good food. We did not eat at the steak place, but hear it is nigh end and top notch. We did not eat at Texas Spice, another restaurant on site, either.
I stayed in a queen queen room. The room was not huge, but adequate. The bathroom was nice with good bath products. The beds were comfortable. There is flat screen built into the bathroom mirror which is nice. The flat screen in the bedroom is large with many channels and movie channels. There is interesting technology in each room with lights that come on as you walk by them and a central light control where you place your hotel card in to activate it.
The workout room is long with a nice view. There are plenty of treadmills, etc as well as weight machines and free weights. The pool is an infinity pool on the fourth floor. It is not huge, but very nice. The hot tub is nice as well.
The hotel is connected to the Dallas Convention Center. It is within walking distance to most attractions and restaurants.
A few minor downsides: First, if you are going to host multiple large conferences at your hotel, that is fine, but you need to have more elevators if you are going to do so. The backups at prime times were frustrating. Second, housekeeping is inconsistent. The first day we arrived, there was only one drinking glass in the room and no bath soap. They put in bath soap after a few days. The room cleaning is only adequate. Third, I can't say that the staff is overly friendly. At most hotels, even housecleaning staff will say hi and acknowledge your presence as you walk down the halls. In five days, it never happened once. A little strange.
I still gave this hotel 5 stars as it is beautiful, technologically advanced, green, and in a great location.
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