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“Busy,Busy place with Great Rooms”
Review of Omni Dallas Hotel

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Omni Dallas Hotel
Ranked #4 of 203 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
Pensacola, Florida
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Busy,Busy place with Great Rooms”
Reviewed 9 April 2014

There was mass chaos when I went to check in and ended up waiting over 30 minutes for my room, but it was on a high floor and away from the elevator as I had requested, and they delivered a nice piece of cake for my partners birthday. There is construction outside (not informed of this when making my reservation) and they start EARLY! Not a big deal had I been there on business but this was supposed to be a vacation- so much for sleeping in! But really, its a great place, the rooms are a bit small but well appointed and the food is FANTASTIC! You must try the brisket benedict at the Texas Spice restaurant - even though Im a veggie, my partner loved every bite, and it was enough to make me want to eat meat again! Farm to table and very fresh! Stay here next time your in Big D, hopefully the construction will be complete!

Room Tip: On the Reunion tower side is quietest.
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  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Maggie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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houston
Level Contributor
114 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 7 April 2014

This was a beautiful hotel in a great location downtown! There is a nice indoor walkway to the convention center and plenty of places to eat and drink. It feels very upscale. My only complaint? Why, WHY, WHY! doesn't every hotel have a fan in the bathroom??

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank jhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lubbock, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2014

Everything from checking in to leaving was AWESOME!!! Great poeple and great rooms!!! YOU GUYS ROCK! Came to Dallas for a conference. Stayed at Omni on recommendation from the Boss. Stayed for three nights and never had any negative issues. Everything was great, from the cleanliness of the rooms and hotel to the friendly staff. Great place to stay... hopefully my family and I can come for a stay here this summer!

  • Stayed April 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank jfosterkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
Reviewed 7 April 2014

Having been with Mary Kay for almost 22 years & having attended at least 3 conferences a year in different cities and our main Seminar in Dallas every year for the past 21 years - the OMNI got it RIGHT! From the courteous and attentive staff while waiting in an unavoidable (on the part of the hotel) line, to the speed the line moved, the pink cupcakes & lemonade we were served (& complimentary waters) while we waited, to the check in desk clerk where she was kind, gracious & overly accommodating, to the speed in which the elevators delivered us to our floor, to the cleanliness & quality of the room, to our 'speedy' ride back down in the elevator, the convenience to the Dallas Convention Center, the unexpected turn down service with complimentary robes awaiting us on the bed, to the TV in the mirror in the bathroom (which was lovely while soaking our feet from a long day), to the timely delivery of our complimentary HOT coffee & the convenience of the Parking Garage to stow our luggage while attending our last day of the conference! Also the multiple occupant friendly bathroom (especially when you have up to 4 women in a room) was a treat and the extra mirrors & lots of outlets made it convenient for getting ready & out the door timely. And the 'empty' fridge was convenient & will be extra convenient for our 4 day stay every summer. They have thought of EVERYTHING!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank ReeRee75077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2014

We currently are staying here for the Final Four. Hotel is beautiful, restaurants are wonderful, but we have received terrible service. Our room was not cleaned by midnight when we came back from being out all day. We called to let front desk know, they seemed very irritated but stated they would send someone up. We went downstairs to allow them to come and when we returned one hour later nothing had been changed. We called again to at least get towels and for them to replace coffee for the morning and they brought one cup and 2 towels for 4 people. They laughed as we shut the door! Very unprofessional for this type of event and especially for price per night in a "VIP" hotel!

  • Stayed April 2014
    • Value
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    • Cleanliness
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Helpful?
1 Thank Anw1383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, United States
1 review
Reviewed 4 April 2014

We really enjoyed our stay at the Omni. From the time we checked in til the time we checked out. Front staff were very firendly and helpful. Prior to booking our hotel stay I mentioned to the receptionist that we were celebrating 12 yrs of marriage. In our Premier suite with the City View which was absolutely BEAUTIFUL I must say we received complimentary chocolate cake which was DELICIOUS. The bed & pillows we so comfotable. We definitely recommend this hotel to friends & family.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Aquanetta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, OK, United States
1 review
Reviewed 4 April 2014

Truly enjoyed my stay at the OMNI Hotel. Clean room. Courteous staff. Excellent service in hotel and restaurants. Rooms are all updated w/modern equipment and computer services. Wake up service as well as checkout needs & other service are all on TV monitor. No need to bother with Hotel Staff for anything. Room Service is timely. Would recommend the Omni to friends and family.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Heidi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Dallas Hotel

Property: Omni Dallas Hotel
Address: 555 S Lamar, Dallas, TX 75202-1961
Phone Number:
Region: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 203 Hotels in Dallas
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Omni Dallas Hotel 4.5*
Number of rooms: 1001
Reservation Options:
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