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“room rating”
3 of 5 bubbles Review of Omni Dallas Hotel

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Omni Dallas Hotel
Ranked #5 of 201 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
West, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“room rating”
3 of 5 bubbles Reviewed 21 April 2014

I was really frustrated when check in time was 4:00 pm and got there a little after when front desk told me room was not ready and offered a queen size bedroom. However, told him I would wait when suddenly there appeared a room with king. Did go back to front desk and asked for a different room because was so small so only other option was a queen size bed. This room happened to have an awesome view so we took it. Unfortunate for such a nice hotel that they couldn't have a comfortable bed to sleep in.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Darla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,086 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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1 review
5 of 5 bubbles Reviewed 21 April 2014

The Omni Dallas (Convention Center) offers a beautiful, immaculately kept property with a friendly and hospitable staff that caters to providing the ultimate guest experience. Definitely one of my most pleasurable hotel experiences! I would recommend this hotel for your next stay in Dallas.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 581jasmineh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 April 2014

My family stays at this hotel every year for a large club volleyball tournament at the adjacent convention center. The hotel staff does a good job of maintaining service quality with so much going on and hundreds of teenage girls running all over the place.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank DLGlenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 21 April 2014

One of the nicest hotels I've ever stayed in and so convenient for our trip! We were in town for a volleyball tournament and the Omni is connected to the convention center, so the 3 days of back and forth was so nice. All the staff were completely friends and accommodating.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 954cristenp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, United States
1 review
5 of 5 bubbles Reviewed 21 April 2014

I stayed here recently for a convention. The Hotel is very nice and sleek and very green. The staff at the front desk are very nice and informative and the check-in process went very smoothly and I got everything that I asked for in the room. The room was very clean and attractive and ultra quiet. So quiet that even though there was a lot of construction going on very near the hotel that started at 7 am, I hardly even heard it. The views of downtown from my room were spectacular. For the convention part everything ran smoothly. The temperatures were good and the sound systems worked. The meals were very nice and served very quickly and efficiently and were piping hot. The sound systems were great. The only thing about the hotel is that it is several blocks removed from the core part of downtown. It is very handy to the convention center but if you want to walk around and see downtown Dallas you have several blocks to walk through to get there.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 April 2014

Hotel generally was very nice but was very noisy. This was due to a hospitality suite being on the same floor I was trying to sleep. Loud drunks coming and going till midnight each night. Not good. Service staff was great and the restaurants had good food although the menu was a little limited. Central Lobby was noisy but that is to be expected.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Randy U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, Louisiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

Incredible hotel. Amenities galore. The pool area is fabulous. Several restaurant choices. If attending event at Dallas Convention Center, STAY HERE. We stayed here for volleyball tournament. Couldn't have chosen a better spot. Best front desk staff, Hunter Portman, ever.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Vbmom45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ldakis, Manager at Omni Dallas Hotel, responded to this review, 22 April 2014
We are happy to hear you had a great stay with us during the volleyball tournament! We will also pass along your kind words regarding Hunter and the front desk staff. We hope to see you again next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Dallas Hotel

Property: Omni Dallas Hotel
Address: 555 S Lamar, Dallas, TX 75202
Phone Number:
Region: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 201 Hotels in Dallas
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Omni Dallas Hotel 4.5*
Number of rooms: 1001
Reservation Options:
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