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“An anniversary vacation we will never forget!!”
Review of Omni Dallas Hotel

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Omni Dallas Hotel
Ranked #4 of 206 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
Reviewed 3 July 2014

My husband and I decided to take a vacation to TX to celebrate our 35th anniversary. We booked a Romance Package at the Omni. This is more than we usually pay for motels, but it included a room with a city view on a high floor, and a $100 food credit in any of their motel restaurants. We did not realize that we would be arriving in the middle of the National Mayors convention. The motel was very busy, and the gentleman with whom we talked at the front desk told us that our room was currently unavailable. He offered to give us a different room on a lower floor immediately, but we chose to wait. He took our cell phone numbers and said he would call as soon as our room became available. We walked around Dallas for about 1.5 hours, came back and our room was still not ready so we sat in the lobby for about 45 minutes. At that point, we decided to change our dinner reservations and see if there was someplace in the motel we could change. We were told we could change up in the spa bathrooms. We just arrived in the spa, when the phone rang, and it was the asst. manager on the phone. She told us that our wait was unacceptable and the motel had upgraded our room--we just needed to come down and ask for her. When we arrived, she gave us the keys to our room on the 23rd floor. Little did we know that they had upgraded us to the Presidential Suite--we had the entire end of the 23rd floor as our room--complete with a bedroom, a dining room, a kitchen, a living room and two bathrooms. While we were at dinner, they delivered champagne & a slice of delicious cake to our room. The Omni and especially, Laura Cox, the asst. manager, went above & beyond to make sure that our 35th anniversary vacation was wonderful! What a special treat, and what caring people! It was truly an unforgettable evening!!

Room Tip: Rooms at the end of the hall are always quieter.
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  • Stayed: June 2014, travelled as a couple
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1  Thank Debra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bri B, Manager at Omni Dallas Hotel, responded to this reviewResponded 7 July 2014

Thank you for your patience during your most recent visit. I am very grateful to know Laura went above and beyond to make sure your 35th Wedding Anniversary was one to remember. Creating memorable experiences is what it is all about! Thank you for sharing your experience and we look forward to being part of your next one!

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4,680 - 4,686 of 6,926 reviews

Reviewed 3 July 2014 via mobile

I walked out to the pool area and was greeted by scott behind the bar uptown terrace. Immediately set down and had a drink Scott is excellent friendly and was taking care of the whole bar great conversation and the drinks he provided were excellent.

  • Stayed: July 2014
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1  Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

I came out to the pool area to hang out and have a drink, we sat at the uptown terrace and Scott took care of us. He is exceptional. Personable, funny and excellent bartending skills. Came for the pool stayed for Scott.

  • Stayed: July 2014
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1  Thank stacieg87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bri B, Manager at Omni Dallas Hotel, responded to this reviewResponded 7 July 2014

“Came for the pool – Stayed for Scott”. Love it! I will make sure your kind compliments get back to him! We hope to see you again this summer.

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Reviewed 3 July 2014

My wife and I always enjoy staying at this hotel when we travel to Dallas. Our last stay simply perfect from check-in until our departure. The room was quiet and clean and everything we had requested in advance was deliver to our room prior to our arrival. There are a multitude of dining options in Dallas, but our stay was so pleasant that we decided to stay on the property and dine at Bob's Steakhouse.

There are usually a few rooms available on different travel sites that offer a nice discount in the summer. You pay about the same rate for five star service here as you would expect to pay at a 2 or 2.5 star hotel at other locations in Dallas. Sometimes the rates here are less expensive than some of the value chains.

If you request an odd numbered room you will have a nice view of downtown.

Room Tip: Odd numbered rooms face downtown and have the best view.
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  • Stayed: July 2014, travelled on business
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1  Thank JJ_CSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

From the time you arrive till you depart, everyone at the hotel is gracious and helpful. They offered to text me when my room was ready and that was a very nice convenience since I went to get a spa treatment while I waited. They rooms are well appointed and have neat amenities like the lighting under the side table so at night you do not stumble on your way to the bathroom. There are allot of great restaurant options on property and the quality of the food and service was fantastic!

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Traveling07086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

This was my best hotel experience in my life. I traveled around 3 to 4 times yearly for the last 25 years and Omni Hotel ranks number one in my list for their outstanding service and accommodations. The room facilities are awesome and the TV in the bathroom amazing...

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Vctor V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bri B, Manager at Omni Dallas Hotel, responded to this reviewResponded 7 July 2014

Coming from a “Traveling Veteran”, being called #1 is as good as it gets! Thank you for sharing your experience. We are so incredibly honored to have been part of your journey. Cheers to many more Omni adventures!

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Reviewed 2 July 2014

During our convention, not only was the hotel completely booked for 2 of the 3 days, we utilized several ball rooms and meeting spaces. The Omni Dallas was very accommodating. They rolled out the red carpet and treated our delegates and guests very well! The restaurants were excellent, the rooms were awesome. The views of Downtown Dallas was magnificent!

Room Tip: Try to get a room with a view of the Central Business District.
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  • Stayed: June 2014, travelled on business
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Thank RHWJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Dallas Hotel

Address: 555 S Lamar, Dallas, TX 75202-1961
Phone Number:
Region: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 206 Hotels in Dallas
Price Range: £142 - £392 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Dallas Hotel 4.5*
Number of rooms: 1001
Reservation Options:
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