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“Fabulous Hotel” 5 of 5 bubbles
Review of Hotel ZaZa Dallas

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Hotel ZaZa Dallas
Ranked #3 of 200 Hotels in Dallas
Certificate of Excellence
Austin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Fabulous Hotel”
5 of 5 bubbles Reviewed 25 March 2014

I have stayed at the Zaza in Houston but until this week, had never stayed at the Dallas hotel. Loved the hotel! The beds were amazing! We want to buy a mattress and would love to know the brand! A friend lost a very expensive bracelet. The hotel staff found it and returned it to her. Another friend left a package in the lobby restroom. The staff had the package. That says a lot about how well a hotel is run and staffed! I hope they read this and will share the mattress information!

Room Tip: Room 349 has 2 king beds! Huge room with a balcony, painted a beautiful blue color with a crystal ch...
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  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BeauxW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Dallas, responded to this review, 28 March 2014
BeauxW!

Thank you for the fantastic feedback! I am pleased to read that you had a wonderful visit at Hotel ZaZa recently! In regards to the mattress, I will send the information to you. I am happy you found the beds AMAZING!

Also, I am glad your friends' missing items were recovered! Excellent service is key at the Z!

Please touch base when your travels return you to Dallas, as I will have my team create a signature experience for you. We love ya at ZaZa!
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1,101 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (258)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lake Dallas, Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

We just had the most incredible stay this Friday night! My husband made reservations there to celebrate our anniversary and the staff made it so special for us. From the minute we drove up we were greeted with friendly smiles and such kindness. Everyone we met gave us exceptional customer service and we were pleasantly surprised to be greeted by our name each time. Our stay exceeded our expectations and we have had fun telling everyone we know about our experience there.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Roxanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Dallas, responded to this review, 25 March 2014
Roxanne M!

Thank you for the fantastic feedback! I am happy to read that you had a wonderful anniverary celebration at Hotel ZaZa recently! Comfort & excellent service are key at the Z.

Please touch base when your travels return you to Dallas, as I will have my team create a signature experience for you. We love ya!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 21 March 2014

Hotel ZaZa's decor is totally unqiue. Found myself "touring" the hotel to discover the extra ordinary. The added themes to turndown service keep me in wonder each night. Staff was attentive which pushed service to an excellent level. If you're looking for a stay business or vacation from the standard hotel experience in Dallas, this would be it. Walking distance to McKinney trolley and local pubs.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Phyllis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Dallas, responded to this review, 24 March 2014
Phyllis!

Thank you for the fantastic feedback! I am pleased to read that you had a delightful experience at Hotel ZaZa recently. The Z is almost mystical, sometimes whimsical, & always memorable! Dive in an be inspired!

Please touch base when you would like to plan another z-mazing visit. We love ya at ZaZa!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marshall, Texas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 March 2014

I travel alot, and when I know that I am going to Dallas I always smile. ZaZa is above and beyond the best hotel, or home away from home that you could ask for! Brittany and Zack at the front desk, will move mountains to make sure you are comfortable. Scott remembers every one by name, and always makes sure I have what ever I need. The dragonfly staff is on the spot. If you love Lamb, the Lamb Lolly Pops are scrumptious.
This trip I had purchased a new hadbag, and it got packed incorectly, the valet knew I was worried about it getting flatteded in my suitcase, so they strapped it in the back seat of my car like a child!
ZaZa Loves you! And I love ZaZA!

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kat11559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Dallas, responded to this review, 28 March 2014
Kat11559!

Thank you for the fantastic feedback. I am pleased to read that you had a delightful stay at Hotel ZaZa recently! Brittany, Zack & Scott are Z Rock Stars! I will definitely commend them for providing superb service to you during your visit at the hotel.

In regards to the Dragonfly, I am happy you enjoyed the Lamb Lollipops! The meal is one of our most popular dishes at the restaurant.

Please touch base when your travels return you to Dallas, as I will have my team roll out the reddest of red carpets upon your arrival. We love ya!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
1 review
5 of 5 bubbles Reviewed 19 March 2014

Hotel Zaza is by far one of the best hotels I have ever stayed at. The rooms and staff are amazing, and Chris Senn was so accommodating and helpful. The Spa was very relaxing and beautiful,
not only was the atmosphere awesome, we also received amazing massages and pedicures. On top of that, the food at the Dragonfly always tastes great.!

Stayed December 2013, travelled as a couple
Helpful?
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Dallas, responded to this review, 21 March 2014
Linda R!

Thank you for the great feedback! I am pleased to read that you had an AWESOME experience at Hotel ZaZa!

ZaSpa & the Dragonfly are just a few of the many gems of the Z. Come on back soon for another invigorating body treatment at teh spa or delicious meal at the restaurant! We love ya at ZaZa!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cypress, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

Absolutely wonderful location and accommodations! The service was outstanding and the room was awesome - big room and cozy bed! The concierge at the hotel arranged our bus service and night out. We will definitely return!

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Priscila R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Dallas, responded to this review, 25 March 2014
Priscila!

Thank you for the fantastic feedback! I am pleased to read that you had a delightful visit at Hotel ZaZa recently. Excellent service is key at the Z!

Come on back for another eclectic visit soon! We love ya at ZaZa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 March 2014

The staff knows your needs before you do! The food is fabulous and the rooms are incredible! We stayed in one of the new bungalows - there was a fire in the private courtyard in the evening and a really convenient coffee and light munchie station in the foyer of the circa 1930's house the bungalow was a part of. Really clever addition to a hotel I already considered a favorite. Traveling around to the local restaurants in a luxurious black SUV complete with real Longhorns attached to the front - perfection!

Room Tip: Every room is great - but if you are with your family - the bungalows are perfect. Beautiful little...
See more room tips
  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Dallas, responded to this review, 21 March 2014
Tina C!

Thank you for the fantastic feedback. I am happy to read that you had a delightful experience at Hotel ZaZa recently. The Bungalows are definitely awesome.

In regards to the Magic Carpet Ride, I am glad you enjoyed the complimentary shuttle service! The Z drivers will take guests anywhere within a five-mile radius of the hotel.

Please touch base when you would like to z-scape back to ZaZa, as our luxurious red carpet will welcome you upon your arrival! We love ya!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ZaZa Dallas

Property: Hotel ZaZa Dallas
Address: 2332 Leonard Street, Dallas, TX 75201-2020
Phone Number:
Region: United States > Texas > Dallas > Oak Lawn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Dallas
#2 Luxury Hotel in Dallas
#2 Spa Hotel in Dallas
#3 Family Hotel in Dallas
#6 Business Hotel in Dallas
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel ZaZa Dallas 4*
Number of rooms: 167
Official Description (provided by the hotel):
Located in Uptown Dallas, Texas, Hotel ZaZa is a luxury boutique hotel that features concept suites, day spa, meeting facility, vacation packages, and fine dining. ... more   less 
Reservation Options:
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Also Known As:
Zaza Hotel Dallas
Hotel Zaza

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