We are Marriott Gold members and stay in Marriott properties quite frequently. Overall, I don't have any major complaints with this hotel, but I wasn't particularly "wow-ed" by it either. I did find the front desk staff to be efficient and friendly. The lobby/bar/restaurant area has an unpleasant odor - kind of fishy. Our room also had an unpleasant odor - mustiness maybe. The bathtub and sink looked like they were in need of resurfacing (or else they were just dirty with soap scum?) In general, the property, which I believe is about 30 years old, seems a bit aged. The beds are comfortable and the room is spacious; A/C works great. I appreciate hotels that provide in-room coffee service and an in-room refrigerator, and these needs were met here. I did request a feather-free room in my reservation booking due to allergies, and this request was not fulfilled. I called and requested a correction and this was completed before our return to the room after dinner. The location of the hotel (on the DART route) was very convenient (see notes below). The hotel shares an interior courtyard with other businesses. On weekdays, the restaurants (donut shop, coffee shop, sandwich shop) are open and this is a great option for meals - and likely more budget friendly than the hotel restaurant. Note that there is no pool at this property if this is important to you. Overall, not a bad property, but could use a bit of updating.
DART notes: We bought a DART day pass ($15 for 2 adults/2 kids) and were able to get a quick, easy ride to the convention center. [The line to get back on the DART to return to the hotel was unbelievably long, so we ended up hiring a taxi to get back to the hotel. The fare was only $13, so maybe a taxi is the way to go if there is no traffic.]
- Official Description (provided by the hotel):
- The Dallas Marriott City Center is a gorgeous Downtown Dallas hotel offering luxurious accommodations and an ideal location in the vibrant Arts District. Enjoy world-class entertainment, fine dining and exclusive shopping at Neiman Marcus’ flagship store. Visitors will appreciate our location near the Nasher Sculpture Center, Plaza of the Americas and Petroleum Club. Back at the hotel, guests are treated to eye popping views of the Downtown skyline, and can experience the radiant energy of our well appointed guestrooms. We are equipped for weddings and events with 14 meeting rooms, including the Plaza Ballroom and the Atrium which offers a soaring 15-story space. ... more less
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- Also Known As:
- Dallas Marriott City Hotel Dallas
- Westin Hotel Dallas
- Westin Hotel City Center
- Westin Dallas
- Dallas Westin